Inside Sales Specialist

PRIMARY RESPONSIBILITIES

- Prepare customer quotes.

- Coordinate communication between teams to resolve issues on location.

- Track customer specific requirements and pricing.

- Monitor available inventory for upcoming jobs.

- Track and report customer activity.

- Track and report revenue.

- Coordinate incoming and outgoing jobs.

- Coordinate with customers to get invoices and/or tickets signed.

- Review and approve customer invoices.

- Create credit memos and manage the approval process.

- Train new employees on department process and work instructions

- Perform other work-related tasks as necessary.

Comply with all NOV Company and HSE policies and procedures.

FACILITY/GROUP SPECIFIC RESPONSIBILITIES

- Generate reports and verbal communication to schedule outgoing and incoming jobs daily.

- Create and review customer quotes.

- Ensure all invoices are accurate and approved in a timely manner to be submitted to the customer for payment per the customer requirements.

Track and manage disputes to ensure DSO goals are achieved.

EDUCATION & EXPERIENCE QUALIFICATIONS

Bachelor’s degree or equivalent experience preferred

JOB REQUIREMENTS

- Preferably 2+ years of ESP and/or Artificial Lift Experience

- Experience in Customer Service and Sales

- Excellent Communication Skills

- Ability to multitask and work in a fast-paced environment to meet strict deadlines.

- Strong organization and time management skills.

- Knowledge of MS Office Suite (Word, Excel, Outlook).

- Current knowledge of the oil and gas industry and artificial lift equipment.