Inside Sales & Logistics Administrator / Office Manager

About A-Rent:

A-Rent Test Equipment, LLC (a-rent.com), founded in Chicago in 2019, is focused on reliability of the electrical grid. We’re supporting America’s transition to renewable energy, electric vehicles and a lower carbon future.

From our multiple locations, we rent specialized electrical test equipment used by our client’s technicians nationwide to test switchgear, transformers, cables and other electrical infrastructure. We own a $15+ million fleet of test equipment from top OEMs (including Doble, Omicron, Megger, Fluke and HV Diagnostics) and use an advanced cloud-based ERP system to enable smooth rental logistics and asset management.

About Our Role:

The Inside Sales & Logistics Administrator / Office Manager will report directly to the Inside Sales & Logistics Manager. This role is full-time and on-site in our new Sterling, Virginia office with additional travel to our satellite location in Burr Ridge for training. The schedule is 7:00am – 3:30pm ET.

What You Will Do:

- Collaborate cross-functionally with multiple internal teams to ensure smooth rental and logistics operations.

- Manage and track rental activities, maintain accurate records, and research cost-effective shipping solutions in a dynamic, detail-driven environment.

- Provide exceptional customer service by addressing inquiries and problem resolution, using logistics vendor systems (FedEx, UPS, SWA Cargo, etc) for shipping cost estimates and tracking.

- Nurturing A-Rent’s current customer base and collaborate to develop strategies for new customer engagement and market penetration.

- Consistently deliver clear and professional communication, while ensuring customer satisfaction to our valued clients

- Demonstrate the ability to retain and recall large quantities of part numbers with accuracy.

- Understand the logistics process to support order pickups and customer needs in the early morning.

- Open the office every morning and ensure it’s stocked with the necessary office supplies and snacks.

- Help with setting up the physical office space as it’s a new location

- Ability to work independently as well as with part of a team in a different location.

- Perform additional duties as assigned

Qualifications:

- Associate or Bachelor’s degree in business, or in a related field

- Minimum of 2 years of experience in a similar role

- Prior work experience in sales, call center, or telephone support

- Experience with NetSuite CRM & ERP systems is highly desirable

- Experience in a distribution environment is a plus

- Background in delivery logistics is a strong plus

Pay

· $22 - $27

Hours

· No less than 40 hours per week

What We Offer:

- PTO and Paid Holidays

- Generous medical, dental, vision, and 401(k) offerings

A team that cares about you and invests in growth!

Job Type: Full-time

Pay: $22.00 - $27.00 per hour

Expected hours: 40 per week

Benefits:

- 401(k)

- 401(k) matching

- Dental insurance

- Health insurance

- Paid time off

- Vision insurance

Experience:

- Office management: 2 years (Required)

- Inside Office Sales: 2 years (Required)

Ability to Commute:

- Sterling, VA 20164 (Required)

Work Location: In person