Inside Sales/Customer Service

Overview

We are seeking a motivated and skilled Inside Sales/Customer Service professional to join our dynamic team. The ideal candidate will play a crucial role in driving business growth through effective customer engagement. This position will work closely with various departments to ensure customer satisfaction and product success.

Responsibilities

- Develop and maintain strong relationships with clients through effective account management and customer service.

- Engage in customer follow-ups.

- Utilize CRM software.

- Identify upselling opportunities within existing accounts to enhance revenue growth.

- Participate in business development activities aimed at expanding market reach.

Qualifications

- Proven experience with inside sales within a B2B environment.

- Exceptional communication skills with a focus on customer service excellence.

- Experience in technology sales is a plus.

- Strong analytical skills for assessing market trends and performance metrics.

- Ability to work collaboratively within a team while also being self-motivated.

Job Type: Full-time

Pay: From $45,000.00 per year

Benefits:

- 401(k)

- 401(k) matching

- Dental insurance

- Health insurance

- Paid time off

Work Location: In person