Information Technology Manager

ACCIONA is a global leader in sustainable infrastructure and renewable energy, delivering innovative, forward-thinking solutions in over 40 countries. We’re proud to be shaping some of the most complex and transformative infrastructure projects in North America.

In partnership with Metrolinx, ACCIONA is playing a key role in the design and construction of the Eglinton Crosstown West Extension (ECWE), a 9.2-kilometre westward addition to Toronto’s Line 5 light rail transit network. This major infrastructure project includes seven new stations and installation of rail and systems under a progressive design-build model.

Beyond its technical scope, the ECWE project represents a significant investment in sustainable urban mobility, expected to reduce greenhouse gas emissions by up to 5,800 tonnes annually and eliminate over 6.5 million vehicle trips each year when combined with the full Line 5.

This is a unique opportunity to join a dynamic, multidisciplinary team on a complex, high-value project that supports long-term regional growth and environmental sustainability. If you're ready to make a meaningful impact and advance your career with a global infrastructure leader, we encourage you to apply and grow with us.. This is an onsite role.

The IT Systems Manager will be responsible for overseeing all aspects of IT infrastructure and support across construction project sites, ensuring reliable, secure, and efficient technology operations. This role includes managing network systems, cybersecurity, hardware and software assets, user support, with a strong focus on minimizing downtime and optimizing system performance. The IT Systems Manager will collaborate with project teams, joint venture partners, and external vendors to align IT solutions with construction workflows. This is a hands-on leadership role requiring technical expertise, strong communication skills, and the ability to guide a high-performing IT team.

Responsibilities

- Provide advanced desktop support to project staff, resolving hardware and software issues with a focus on minimal downtime.

- Manage and maintain IT infrastructure for construction project sites, including network devices, software applications, and production copiers.

- Implement and oversee cybersecurity measures to protect data and IT assets on project sites.

- Coordinate with project managers and team members to identify and address IT needs, ensuring seamless technology integration with construction processes.

- Administer and support field applications and construction management software.

- Lead the setup and configuration of new IT systems and infrastructure for project offices and sites, including networking, boardroom equipment, production copiers, and workstation connectivity.

- Develop and maintain documentation for system processes, network diagrams, and IT inventory or asset reporting.

- Provide training and guidance to project staff on IT systems and best practices.

- Oversee asset management, including procurement, deployment, and lifecycle management of IT hardware and software.

- Manage user access and permissions for project-related IT systems.

- Participate in planning meetings and collaborate with external vendors and IT service providers.

- Hands-on work with Microsoft 365, including mailbox management, user provisioning, SharePoint services, and Teams, ensuring effective collaboration and communication within the project team.

- Coordinate with joint venture (JV) partners to ensure adherence to shared processes and procedures, facilitating smooth and consistent IT operations across collaborating entities.

- Stay abreast of technological advancements and recommend improvements to IT infrastructure and systems.

- Develop and enforce IT policies and procedures to ensure compliance with organizational standards and regulatory requirements.

- Monitor and analyze system performance to proactively identify and resolve potential issues.

- Oversee disaster recovery planning and implementation to ensure business continuity in the event of system failures or other disruptions.

- Budget management for IT expenditures, including forecasting and tracking costs for hardware, software, and services.

- Mentor and lead the IT team, providing direction, support, and development opportunities to ensure high performance and job satisfaction.

- Evaluate and implement new technologies to improve efficiency, productivity, and competitiveness of project operations

- Other duties as related to the role

Experience / Qualifications

- Minimum 7 years of experience in system support or a similar role, preferably in a construction or project-based environment.

- Bachelor’s degree in information technology, Computer Science, or a related field.

- Possession of any Microsoft certification related to desktop or system administration, such as Microsoft Certified: Modern Desktop Administrator Associate, or Microsoft 365 Certified is highly preferred.

- Additional certifications in system support or network administration are a plus.

- Knowledge of cybersecurity best practices and concepts is a plus.

- Experience with construction management software and project management tools.

- Familiarity with Microsoft 365 administration, Active Directory, and cloud services, with hands-on experience managing mailboxes, user provisioning, SharePoint services, and Teams.

Knowledge, Skills, And Abilities

- Experience with budget management for IT expenditures, including forecasting and tracking costs.

- Experience in leading and mentoring IT teams, providing direction, support, and development opportunities.

- Strong organizational and multitasking skills, with the ability to manage multiple priorities and projects simultaneously.

- Proven ability to stay current with technological advancements and apply this knowledge to improve IT infrastructure and systems.

- Experience with disaster recovery planning and implementation to ensure business continuity in the event of system failures or other disruptions.

- Strong vendor management skills, with experience in negotiating contracts and managing relationships with external IT service providers.

- Strong knowledge of desktop support, network administration, and troubleshooting.

- Proven ability to manage IT projects, including planning, implementation, and monitoring.

- Excellent problem-solving skills and the ability to work under pressure.

- Strong communication and interpersonal skills, with the ability to explain technical concepts to non-technical users.

ACCIONA is proud to be recognized as a Top Employer in Canada for four consecutive years — 2022, 2023, 2024, and 2025 — as well as a Top Employer in North America for the same years.

These prestigious certifications highlight our ongoing commitment to excellence in human resources and to fostering a workplace where people come first, supported by progressive, people-focused HR policies.

We believe that diversity is a vital source of talent and innovation. That’s why we are dedicated to building an inclusive environment grounded in respect, belonging, and equal opportunity — where everyone has the chance to grow, contribute, and succeed.

As an equal opportunity employer, we welcome applications from all qualified individuals, regardless of background, origin, identity, or personal circumstances.

If you require any accommodations during the recruitment process, please contact us at

jlawson@acciona.com

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