HVAC Installation Lead

POSITION SUMMARY

The HVAC Lead Installer is responsible for leading a team of Installers to complete the installation of residential HVAC equipment according to the standards set forth by Rogers Heating & Cooling. As a lead member, you will work with the Installation Manager to properly install residential HVAC equipment. They oversee the work of Install Helpers and Install Apprentices to ensure work is performed correctly. They communicate with customers to answer questions, resolve problems, and ensure complete customer satisfaction.

ABOUT ROGERS HEATING & COOLING

We are Rogers Heating & Cooling; we provide customized heating & cooling solutions and we are growing by the day. Our mission is to provide a world-class experience for our customers by making their homes comfortable the right way, the first time, every time. Our core values are the backbone of our business and guide our hiring process. Our core values are: Reliable, Organized, Goal Oriented, Efficient, Responsible and Service Driven.

OBJECTIVES

● Leads a team to install HVAC equipment and accessories in the customer’s home

● Responsible for onboarding and training apprentices and helpers up to company standards

● Installs heating, air conditioning, ventilation, as well as accessories, in accordance with company requirements and manufacturing specifications. As needed, performs limited diagnostics

● Designs, fabricates, and installs various ducts and duct fittings and sheet metal as required

● Performs start-ups on air conditioning and heating systems and other components

● Responsible for delivery of excellent customer service and sustaining high levels of customer satisfaction

● Effectively communicates with customers regarding questions, concerns, and problems

● Promotes Rogers products and services to the customer

● Responsible for delivery and removal of equipment needed to complete the installation work

● Ensures company property, vehicles, and tools are properly maintained, and accounted for

● Follows standard procedures and process, ensures that the company vehicle is properly stocked, returns defective warranty parts to branch, and orders/replenishes vehicle stock as needed

● Responsible for keeping installation vehicles clean both inside and outside in keeping with the company’s professional image

● Completes all paperwork in a neat, accurate, thorough, and timely manner

● Represents the company professionally, honestly, and ethically in all business matters and concerns

COMPETENCIES

● Great customer service skills- must be friendly and approachable, good communicator and professional

● High attention to detail and pride in producing accurate work

● Strong time management skills

● Ability to problem solve to effectively troubleshoot HVAC systems for installation and repair

● Proficient mechanical aptitude and the ability to operate all necessary tools and equipment

EDUCATION AND EXPERIENCE

● High School Diploma or GED required

● Minimum 5 years’ experience with installing residential heating, air conditioning, ventilation, and refrigeration equipment, as well as related accessories

● EPA Universal Certification

● Must possess valid state driver’s license and clean driving record

● NATE Certified, Indoor Air Quality, and Sales Experience preferred

PHYSICAL REQUIREMENTS

● Ability to spend prolonged periods of time standing, sitting, or walking

● Must be able to lift at least 50lbs

● Will be in proximity to hazardous conditions, equipment, and situations

● Employees may be exposed to moderate levels of noise and wildlife - birds, rodents, etc. (living and/or dead)

● Wear safety attire, such as goggles or other protective clothing

● Could be exposed to sounds and noise levels that are uncomfortable and distracting

● Work in high or elevated places

● Reasonable accommodations may be made to enable individuals with disabilities to perform the essential requirements

COMMITMENT TO DIVERSITY

As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, Rogers Heating and Cooling recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation or disability, and actively foster inclusion in all forms both within our company and across interactions with clients, candidates and partners.

If this position caught your eye, send us your resume! For best consideration, include the job title and source where you found this position in the subject line of your email to info@callrogers.com. Already a candidate? Please connect directly with your recruiter to discuss this opportunity.

Job Type: Full-time

Pay: $50,000.00 - $80,000.00 per year

Benefits:

Schedule:

Supplemental Pay:

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Bonus opportunities

Ability to Commute:

Ability to Relocate:

Work Location: In person