HELP WANTED: Seeking THE BEST Confirmations Assistant Manager

Summary

In the role of Confirmations Assistant Manager, you will be instrumental in overseeing customer service operations within our call center, ensuring efficient dispatching and communication. Reporting to the Operations Manager, you will leverage your core skills in inventory management and team supervision to enhance retail sales and customer satisfaction. Your premium skills in negotiation and employee orientation will be vital in recruiting and training staff. With a focus on organizational skills and effective time management, you will contribute to a seamless customer experience while driving operational excellence in our organization.

In-Person Position

The Confirmation Specialist is responsible for entering customers information into our database and calling to confirm appointment details. This department is also responsible for taking incoming phone calls, and customer callbacks. When there are no additional incoming lead data, confirmers will be making outbound calls to schedule additional appointments.

The ideal candidate is extremely detail orientated and enjoys multitasking in a fast-paced work environment. Being able to establish and maintain relationships within this position is essential for success. Every confirmer is held to a standard to provide proper expectations to our customers prior to their appointment.

Skills Required

Job Description

Requirements:

Compensation Package/Hours:

We encourage those with experience in…outside - inside - call center - entry level - automotive sales - luxury car - used car - solar - industry - brewery - vacation - travel - insurance - mortgage servicing - mortgage processing – real estate - dealerships - collections - startups - creative marketing

And current or former…military veteran - military service member - sales representative - sales manager - sales director - service advisor - account executive - real estate agent - insurance agent - loan officer - home advisor to apply!

Job Type: Full-time

Pay: From $40,000.00 per year

Benefits:

Shift:

People with a criminal record are encouraged to apply

Work Location: In person