Global Solutions Manager

Trilliant offers a universal communications platform that is at the convergence of the smart grid, smart city, and global Industrial Internet of Things (IIoT) applications. We bring together multi-technology solutions, global capabilities, and mission-critical communications to deliver future-proof solutions.

We are a device-agnostic, integrated, multi-technology communication platform that provides flexibility to balance technological capabilities with economic needs. Trilliant is committed to best-in-class solutions that empower our customers and their customers to connect to the world of things.

We are an equal-opportunity employer offering comprehensive benefits and compensation packages with a selection of insurance programs. We have dynamic and collaborative work environments with some of the brightest employees in the world. We invest in people and provide opportunities for our employees to grow hand in hand with our business.

Job Description

The Solution Manager is responsible for the product planning and execution throughout the Product/Solution Lifecycle. This includes managing the product throughout its lifecycle, gathering and prioritizing product and customer requirements, defining the product vision, and working closely with engineering to deliver winning products. It also includes working with sales, marketing, and customer support to ensure revenue and customer satisfaction goals are met. The Solution Manager’s job also includes ensuring that the product and marketing efforts support the company’s overall strategy and goals.

In addition, the Solutions manager will be responsible for leading and managing the integration of the Trilliant communications product into 3rd party electricity meters. Responsibilities will include full life cycle management of partners and the associated Trilliant components, as well as strategy and road mapping of future products. The position offers the opportunity to work with international partners covering a variety of countries and cultures around the globe.

Position Responsibilities:

- Partner management of relationship, integration and sustaining activities.

- Work with external third parties to assess partnerships and licensing opportunities

- Participate in the New Product Introduction (NPI) process

- Participate in developing strategy and lead business case development to support new meter integrations

- Ensure all products are supported by the Trilliant Supply chain and procurement processes

- Sales Support

- Product Training for Trilliant Delivery and Customer Support Teams

- Define the product strategy and roadmap

- Deliver MRDs and PRDs with prioritized features and corresponding justification

- Be an expert with respect to the competition

- Develop the core positioning and messaging for the product

- Provide technical sales support

- Prepare RFP responses

- Perform product demos to customers

- Set pricing to meet revenue and profitability goals

- Develop sales tools and collateral

- Propose an overall budget to ensure success

- Brief and train the sales force at quarterly sales meetings

- Act as a leader within the company

Position Requirements:

- Minimum of 8 years of prior work experience in a similar role

- 3+ years of experience in a smart grid/utility industry role preferred, but not required

- Technical background and experience with streetlighting, electric meters, commercial IoT, and the various protocols utilized in these devices/solutions.

- Demonstrated success in defining and launching excellent products

- Excellent written and verbal communication skills

- Excellent teamwork skills

- Proven ability to influence cross-functional teams without formal authority

- Must be able to travel 25% of the time (domestically and internationally)

Education/Certification:

- Bachelor’s degree in computer science/electrical engineering or related training

Trilliant Values-

PASSIONATE

- We find the right solutions for customers and exceed their expectations.

ACCOUNTABLE-

We work smart and tackle problems with urgency to get the job done.

CONFIDENT

- We look to the future and partner with each other to deliver world-class solutions.

ENERGIZED

- We are excited and support the growth and direction of Trilliant.