Global Digital Services Support Manager

Sandvik Mining and Rock Technology is a leading supplier of equipment and tools, service, support and technical solutions for the mining industry and niches such as quarrying, tunnelling, demolition, dimensional stone, recycling and civil engineering industry.

In Division Parts & Services we think that people tell you stories about quality, commitment and innovation. But for the real story, take a close look at the numbers. In an industry where an hour of downtime can cost thousands, Sandvik 365 parts and services can save you millions, with around-the-clock service, qualified engineers and genuine parts on demand.

We are now looking for a Global Digital Services Support Manager to support growing demand for remote monitoring and analytics. Location of this role is flexible.

Your Responsibilities

Global Digital Services Support Manager will oversee the Sandvik Digital Service offering and solution implementation globally. You will be leading a team of digital service specialists to deliver value to Sandvik customer connected fleet. You will gather business requirements from sales areas and customers to create technical and commercial concepts to fulfill the business needs. You and your team will participate on development of new algorithms, AI-solution, various software and connectivity methods to drive value to mining operations globally. Global Digital Services Support Manager will participate to commercial business model development and will be in close contact with various stakeholders including but not limited to global R&D, Service operations and sales.

Your main responsibilities will include:

Skills And Qualifications

We are looking for a highly motivated and experienced professional with a passion for digital services and remote monitoring. You should have:

You will be joining a dynamic, international, and fast-paced team within a well-established business.

This role offers the unique opportunity to collaborate with in-house R&D teams and global customers to drive impactful change using advanced digital tools and processes.

Experience in mining, construction, or the heavy machinery industry is essential. You thrive in cross-functional, multicultural environments and are confident in engaging with stakeholders across various levels and geographies. Strong written and spoken English skills are a must.

We offer you a challenging and interesting role with high impact and high visibility, in a truly international environment as well as opportunities for your professional development. We at Sandvik are sustainability-focused, have a diverse and inclusive company culture where our values are Innovation, Fair Play, Customer Focus and Passion to Win.

Contact information

For further information about this position, please contact:

Esa Mattila, Digital Services Portfolio Manager, esa.mattila@sandvik.com

For further information regarding the recruitment process please contact Sandvik HR Services, +358 (0)800 1 44444 (weekdays at 9-11 and 13-15 EEST).

Application

Submit your application and CV including your salary request at home.sandvik/careers by 25th May 2025. When applying, please make sure to also attach your cover letter when asked to upload your CV. Please note that we don’t accept applications by email.

Job ID:. R0076850