General Manager, Business Services

Duquesne Light Company, headquartered in downtown Pittsburgh, is a leader in providing electric energy and has been in the forefront of the electric energy market, with a history rooted in technological innovation and superior customer service. Today, the company continues its role as a leader in the transmission and distribution of electric energy, providing a secure supply of reliable power to more than half a million customers in southwestern Pennsylvania.

Duquesne Light Company is committed to creating a culture of inclusion. We value and respect the unique differences and experiences of our employees. We believe that our differences lead to better collaboration, innovation and outcomes. We want you to join our team!

The General Manager, Business Services

is a key leadership role within the organization, responsible for driving customer satisfaction, operational excellence, and strategic growth through the oversight of three essential functions: Generation Interconnection, Business Services, and Strategic Customer Services. This role will shape and deliver a high-quality experience for commercial, industrial, and renewable energy customers navigating complex utility projects.

As the leader of this cross-functional department, the General Manager will ensure seamless execution of grid interconnection requests, large service upgrades, and strategic account management. The ideal candidate brings strong operational acumen, a customer-first mindset, and the ability to build partnerships across internal teams and external stakeholders

Location:

Hybrid, Downtown Pittsburgh, PA

Responsibilities:

Education/ Experience:

Skills and Abilities:

Must possess a positive attitude and strong values that fit with the Company’s core values:

EQUAL OPPORTUNITY EMPLOYER

Duquesne Light Holdings is committed to providing equal employment opportunity to all people in all aspects of the employment relationship, without discrimination because of race, age, sex, color, religion, national origin, disability, sexual orientation and gender identity or status as a Vietnam era or special disabled veteran or any other unlawful basis, as defined by applicable law, and fostering a workplace free of unlawful discrimination and retaliation. This policy affects decisions including, but not limited to, hiring, compensation, benefits, terms and conditions of employment, opportunities for promotion, transfer, layoffs, return from a layoff, training and development, and other privileges of employment. An integral part of Duquesne Light Holdings' commitment is to comply with all applicable federal, state and local laws concerning equal employment and affirmative action.

Duquesne Light Holdings is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful.

If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us at HR@duqlight.com and describe the specific accommodation requested for a disability-related limitation.