Overview
We are seeking a dedicated and skilled Field Technician to join our team. The ideal candidate will have a strong background in telecommunications and networking, with hands-on experience in fiber splicing, network installation, and field service. This role requires a proactive individual who can work independently in various environments while ensuring the highest standards of service quality.
- Perform fiber splicing and installation of telecommunication networks, ensuring optimal performance and reliability.
- Install and configure Cisco routers and other networking equipment as required.
- Conduct network installations, including cabling for Ethernet and telephony systems.
- Utilize hand tools and specialized equipment, such as an ohmmeter, to troubleshoot and resolve technical issues.
- Provide field service support, addressing customer inquiries and technical challenges effectively.
- Maintain accurate records of work performed and materials used during installations or repairs.
- Collaborate with team members to enhance service delivery and customer satisfaction.
- Ensure compliance with safety regulations and company policies at all times.
- Proven experience as a service technician or in a similar role within the telecommunications industry.
- Strong mechanical knowledge with the ability to work with low voltage systems.
- Familiarity with computer networking principles and practices is essential.
- Experience with cabling techniques for both Ethernet and telephony applications.
- Ability to work independently in the field while managing time efficiently.
- Excellent problem-solving skills with a focus on customer service excellence.
- A valid driver's license may be required for travel to various job sites. We encourage candidates who are passionate about technology and eager to contribute to a dynamic team environment to apply for this exciting opportunity as a Field Technician.
Expected hours: No more than 40 per week