Field Service Representative (Lafayette, Louisiana)

SUMMARY OF DUTIES

- Oversee and instructs various Service Companies and rig personnel in proper handling and make-up criteria for VAM USA products

- Supervises rig crews/casing crews in implementation and field evaluation of new products

- Perform critical inspections of VAM USA products on-site to field inspection criteria

- Provides procedural support and oversees control to ensure the product is installed and or maintained in the most efficient manner allowing the product to perform to its optimum design potential

- Follows up with customer's representative regarding past and upcoming jobs to identify potential areas of improvement and to continuously build positive relationships

- Responsible for service report fulfillment

- Accompany or assist sales with customer calls

- Responsible for maintaining and controlling all equipment and accessory inventory

- Verifies connection signature for acceptance or rejection and calibration of connection make-up equipment

- Responsible for ordering needed service equipment and ship equipment to job sites as needed

- Maintains and safely execute the Smith System of driving on company vehicles

- Available “On Call” in accordance with company policies and procedures to satisfy customer requirements

- Must follow all company policies, running procedures, specifications and safety standards

- Any other duties as assigned

REQUIREMENTS

- High School Diploma or equivalent experience to meet skill level. Prefer advanced education

- Minimum 5 years in OCTG services

- Advanced knowledge of well completions

- Experience with Enterprise Resource Planning (ERP) systems, preferably SAP

- Ability to read, write and speak well in English and possess strong analytical and interpersonal skills

- Ability to understand and execute instructions through strong organizational skills and attention to detail

- Must be available for frequent extended travel both domestically and internationally

- Have a valid driver’s license and good driving record

- Must be able to pass applicable testing as required

Equal Opportunity Employer

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