ERP Specialist

At DistributionNOW, we believe our associates are the best in the business. We value and reward hardworking, creative, and dedicated employees that desire to be part of a team committed to outstanding customer service.

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JOB DESCRIPTION:

The ERP Specialist is responsible for supporting users, training, testing, system improvement, research, and development on our Infor Cloud Suite Industrial (i.e., Syteline) system.

JOB RESPONSIBILITIES:

- Perform user setup including system access maintenance and any admin function

- Facilitate, support and deliver training, including but not limited to SRO’s, CO’s, PO’s, TO’s, JO’s, Contracts, AR/AP

- Monitor, troubleshoot, and support, ERP tickets and end users (from the beginners to experienced users)

- Develop and implement Integration & training of future acquisitions

- Serve as subject matter expert on ERP systems and processes

- Identify process improvements and system enhancement to support business needs

- Managing monthly uplift testing

- Continual User Development

- Provide support for any system compliance request such as SOX Compliance

- Auditing of transactions in the system to ensure accurately of data and reporting

- Build strong business relationships that foster a collaborative and trusting approach and partnership

- Other duties, as assigned

JOB REQUIREMENTS:

- High school diploma or work equivalent; BS/BA degree in Business Management, Computer Science (or related field) preferred.

- 5+ years Infor Cloud Suite Industrial (i.e., Syteline) end-user experience

- Experience with Syteline Version 8 or higher

- Knowledge of Factory Track, Birst, IDM, Field Service Plus, Syteline CRM, Syteline Service App, Homepages, but not limited to as we improve processes and gain system knowledge

- Implementation/Integration experience, in Infor/Syteline or similar ERP Systems

- Required to work both with a team and independently

- SaaS/Cloud technical experience is not necessary but a plus

- Multi-site/Multi-Warehouse experience a must

- A strong understanding of inventory processes

- Working knowledge of Monthly Uplifts in a SaaS environment

- Creation and updating Process & Training Documents for our organization

- Maintaining/understanding of SOX compliance & reporting

- Providing support to internal and external auditors

- Running adhoc reports for clients and auditors

- Monitoring deliverables & ensuring timely completion of projects

- Project management experience preferred

- Proficient Microsoft Office (Word, Excel, and PowerPoint) skills

- Excellent communication skills (verbal and written)

- Strong attention to detail, accurate, and well organized

- Cooperative and willing to assist others and work in a team environment

- Willing to travel up to 50% including TX, WY, CO, UT, ND, MT, NM, but not limited to these states

- When not traveling, minimum of 50% of time will be in an office setting

- Must have current, valid driver’s license and acceptable record at all times

BENEFITS:

- Competitive Salary + bonus

- 401(k)/ Retirement savings

- Comprehensive Benefits (medical, dental, vision, life and disability coverage)

- Career growth

- Friendly work environment

- Paid vacation/holidays