New Jersey Resources

Energy Efficiency Residential Specialist

Wall, NJ

Full-time

$62,500-$96,800

About This Job

Energize your future and join our team as we pursue a reliable, sustainable, cleaner energy future. At our Fortune 1000 diversified energy company, you’ll find a friendly, community-minded environment, with flexible work schedules, opportunities for growth and development, and competitive pay and benefits.

New Jersey Natural Gas (NJNG), a subsidiary of New Jersey Resources is seeking an Energy Efficiency Residential Specialist to work in a supporting function with the SAVEGREEN residential supervisor and collaboratively with the residential team to support across all Residential Programs.

Major Responsibilities:

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Assist customers participating in the Residential SAVEGREEN programs.

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Become an expert in the SAVEGREEN residential plan to provide a program overview and explain details to customers and other stakeholders.

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Aid and support to participants throughout the complete cycle from initial contact presentations and throughout participation in the various residential programs.

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Review and explain SAVEGREEN audit findings and recommendations to customers.

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Identify common questions and noted barriers to program participation based on customer and contractor interactions communicate same with managers.

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Assist EE Residential Contractor Liaison to develop and maintain solid business relationships with the program contractors, QC contractor, and program participants.

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Help to coordinate activities and interactions between program participants, SAVEGREEN staff and program contractors, and identify internal training needs.

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Provide timely project and prospective project reporting, keeping the Residential Supervisor, and other SAVEGREEN Management apprised of program status and developments through data metrics, including Quantitative Performance Indicators.

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Understand the PMSS (Program Management Software System) and the SWC (Statewide Coordinator) software system to ensure proper data exchange.

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Lend support to other SAVEGREEN staff on the use of and data entry needs required of the PMSS and SWC systems.

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Assist in developing residential program forecasting and have accountability for goals and metrics projected.

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Communicate residential program changes and challenges to marketing manager to ensure customer facing collateral and communications are current

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Support all evaluation, measurement and verification activities related to the SAVEGREEN program.

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Provide support to SAVEGREEN marketing and outreach efforts when necessary.

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Perform research activities on residential program approaches in other jurisdictions.

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Perform ad hoc projects for the residential supervisor, multifamily supervisor and SAVEGREEN managers as necessary.

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Support the preparation of regulatory data request and ad hoc regulatory inquiries

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Document residential program procedures

Position Requirements:

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Bachelor’s degree is preferred, or equivalent combination of education and relevant work experience

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3-5 years of professional relevant experience is required

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Experience in residential HVAC equipment or projects, or energy efficiency programs/projects is preferred

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Excellent organizational and time management skills

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Ability to work in a team structure

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Working knowledge of computer-based software applications including but not limited to Microsoft Suite (Word, Access, PowerPoint, Excel, Outlook)

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Good oral communication skills and customer service experience

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Availability to quickly adapt to changing internal and external processes

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Experience in data collection is desired

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Fluency in Spanish is preferred

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The above job description is reflective of the primary duties of this position and in no way limits the supervisor from assigning any other duties, responsibilities or initiatives as deemed necessary.

Compensation: Expected base pay range for this role will be $62,500 - $96,800

Base pay is based on several factors including, experience, skills, and knowledge.

This role will be eligible to participate in an annual short term incentive program.

Benefits: Medical insurance coverage from day 1; 401k vesting immediate.

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Employee insurance and medical plans, including prescription, vision and dental benefits.

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401(k) program with generous company match.

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Company stock purchase plan.

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Wellness programs, including free on and off-site fitness centers.

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Employee Assistance Program (EAP).

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Tuition reimbursement program.

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Paid time off including paid holidays.

New Jersey Resources is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, gender identity and/or expression, national origin, disability, veteran, or other protected status.

Energy Efficiency Residential Specialist

About This Job

Position Requirements:

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