Benton PUD

Energy Efficiency Advisor I or II

LocationKennewick, WA
Job TypeFull-time
Salary$62,040-$97,680

About This Job

Join Benton PUD as an Energy Efficiency Advisor I or II

Benton PUD is seeking a detail-oriented and innovative professional with strong interpersonal and customer service skills. This position offers a unique opportunity to work directly with District customers to support and enhance energy efficiency upgrades in their homes.

The ideal candidate will have experience in residential construction, building codes, weatherization, and heat pump technologies, as well as a solid understanding of HVAC system functionality. Additional preferred qualifications include knowledge of alternative energy systems, heat transfer principles, moisture interaction with building materials, solar power components, and electric vehicle charging systems and infrastructure.

The successful candidate will be placed appropriately based on their education, experience, and demonstrated ability to meet the specific accountabilities of the role.


Target Hiring Range Information:

Energy Efficiency Advisor I: $31.08 to $37.00 per hour
Energy Efficiency Advisor II: $34.19 to $40.70 per hour

Join our team and play a key role in helping our community become more energy efficient and sustainable.


Position Purpose/Summary

The primary purpose of this position is to provide District customers with energy advice including high bills resolution and conservation recommendations, perform conservation inspections, and ensure customer and contractor service quality is achieved.


Accountabilities

Support the District's mission to serve our customers and foster a positive workplace by personally choosing behavior aligned with our values and ethical code.
Assist high electric bill customers by investigating high bills, providing an explanation of costs, making recommendations for energy conservation, and informing them of potential resources for alternative funding.
Provide conservation service for customers by reviewing usage history, examining customer facility(ies), making recommendations for energy conservation measures, and resolving customer complaints or concerns or escalating as needed.
Provide residential or commercial customers with excellent service by responding to phone calls and walk-ins, conducting home audits and inspections, and presenting conservation, solar, and electric vehicle information at community events.
Assist in designing energy conservation programs for residential customers by conducting field research for further analysis.
Complete special projects and other duties as assigned to meet team, department, organization, and utility goals.


Additional Accountabilities for Energy Efficiency Advisor II

Ensure conservation internal/external auditors/contractors meet the applicable requirements of the program by training to contract specifications, conduct job on-site observations, audit for compliance, maintaining required certifications for employees, and compliance with contractor agreements.
Resolve or escalate all auditor/contractor contract compliance concerns by evaluating issues against the contract specifications, searching for acceptable alternatives and escalating when it exceeds the program guidelines.
Ensure energy conservation program, solar program, and electric vehicle program success by providing analysis and recommendations to Energy Program Analyst.
Support future conservation program development and design by maintaining relationships with District customers and energy conservation contractors through field visits, phone calls, and correspondence.


Minimum Qualifications, Experience and Certifications


Required:


Energy Efficiency Advisor I

AA/AS in Engineering Technology or related technical degree program
1-2 years of experience in construction, weatherization, or energy auditing
Must possess and maintain a WA State driver's license.


Energy Efficiency Advisor II

BA/BS in Engineering Technology or related technical degree program
3-4 years of experience in energy advising with at least 2 years leading staff or programs and utilizing conservation measures/methodologies
Must possess and maintain a WA State driver's license.


Education Substitution:


Energy Efficiency Advisor I

In lieu of AA/AS, a minimum of 2 additional years of directly related experience may be used at District's discretion


Energy Efficiency Advisor II

A BA/BS is preferred; however, substitution is allowed for those with an approved job-related certification and at least an AA degree, with 2 additional years of directly related experience.


Preferred:

Prefer certifications in energy auditing/inspecting, Performance Tested Comfort Systems (PTCS), residential air distribution testing, residential construction certification (or equivalent certifications), and Heating Ventilation and Air Conditioning (HVAC), Building Operator Certification I and Energy Star homes (or equivalent certifications).


Knowledge, Skills and Abilities:

Proficient in MS Office
Knowledge of home construction, building codes, weatherization and heat pump specifications, HVAC system function
Heating equipment sizing (manual J load calculations)
Knowledge of heat transfer properties Knowledge of alternative energy systems Moisture interaction with building components Strong interpersonal and customer service skills
Knowledge of solar system components
Knowledge of electric vehicle charging types and components


ADA Requirement

Attendance: Consistent need to attend work at the job site or work location. Frequent or constant need for punctuality.
Physical Effort: The job has intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, crawling, climbing, lifting material or equipment, some of which may be heavy or awkward, up to 35 pounds.
Environment: Located primarily in outdoor areas exposed to seasonal changes in weather, including moderate to extreme temperature changes and winds.
Hazards: There is occasional exposure to hazards or risk of injury which are unpredictable or uncertain and which may result in risk or personal injury.
Sensory Attention: Typically requires regular use of one or more senses of medium intensity and long duration.
Job Pressure/Deadline Orientation: There are some deadlines or productivity standards or the work is somewhat varied.


Equal Opportunity Employer/Veterans/Disabled

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