We are seeking a skilled Dynamics 365 Field Services Specialist to lead the transition from our current Excel-based field service tracking system to Microsoft Dynamics 365 Field Services. This role will play a crucial part in modernizing our operations, optimizing scheduling, and integrating with other core Dynamics applications.
This position will initially focus on system design, configuration, data migration, and staff onboarding, with long-term responsibilities including system maintenance, end-user support, and expansion of our Microsoft Dynamics footprint across departments.
Hours: full time, 40 hours a week, 8am-5pm
Supervisor: Chief Technical Officer, Jake Fahlenkamp
Pay Range: salaried
Job Description: Essential duties include the following:
•Oversee all aspects of the change from Excel based tracking system to Microsoft Dynamics 365 Field Services
•Configure program to align with existing business processes including but not limited to: work order generation, resource and personnel scheduling, inventory, service tasks, and customer communication
•Train employees on new system, serving as go-to for questions, troubleshooting, and customization
•Assist in evaluating, integrating, and deploying additional Dynamics 365 application (Sales, Customer Service, Project Operations)
•Monitor system performance/usage, ensure accuracy and compliance, implement updates and new features
Required Skills/Abilities:
•Microsoft Dynamics 365 Field Services: experience in implementation and/or administration of program
•Strong understanding of field service operations (scheduling, asset tracking)
•Familiarity with Microsoft Power Platform (Power Automate, Power Apps, Power BI)
•Proficient in data mapping, workflow design, and system configuration
•Preferred: Microsoft certifications in Dynamics 365 Field Services or similar modules; SQL, Excel Power Query, or basic scripting experience for integrations and data management
Supervisory Responsibilities: None.
Certificates and Licenses: Air Hygiene will help obtain any necessary certificates and licenses.
Please send resume with job title in the subject line to: jobs@airhygiene.com
Job Type: Full-time
Pay: $23.63 - $28.46 per hour
Expected hours: 40 per week
Benefits:
Schedule:
Application Question(s):
•Please provide a working phone number AND email you can be reached at.
Experience:
•Microsoft Dynamics 365 Field Services: 2 years (Required)
Work Location: In person