V-Tech Solutions

**Location:** Augusta, Maine (100% Onsite, with travel to other locations)  
**Type:** 1 Year with Possible Extension

**Top 3 Required Skills:**

* 3\+ years of experience in a similar technology support role
* Strong customer service skills
* Experience with inventory management

**Key Responsibilities:**

* Coordinate testing of system changes, upgrades, and new software.
* Recommend technical improvements and participate in performance analysis.
* Serve as the primary point of contact for technology support and services.
* Provide desktop support, troubleshoot hardware/software issues, and manage service outages.
* Assist in the procurement, installation, and disposal of computer hardware and software.
* Ensure antivirus software is managed and assist with software patches and upgrades.
* Document work, maintain quality standards, and ensure reliable backups.
* Address customer needs, provide updates, and evaluate technology purchases.
* Troubleshoot system, network, and application issues.
* Develop and deliver user training on systems and applications.

**Preferred Skills:**

* Experience with Windows Autopilot
* Experience with Intune and/or Azure

Job Type: Contract

Pay: $28\.00 \- $30\.00 per hour

Expected hours: 40 per week

Schedule:

* 8 hour shift

Work Location: In person



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