Eastern Propane & Oil

Delivery Dispatch Coordinator

LocationCenter Conway, NH
Job Typefull_time

About This Job


DELIVERY DISPATCH COORDINATOR


Conway, NH – Full Time


About our energy

Family owned and operated for more than 90 years, Eastern is a full-service propane and oil company serving New Hampshire, Maine, Massachusetts, Rhode Island, and Vermont. We are proudly ranked as a platinum level status for Veteran friendly employers. We’ve been voted as one of New Hampshire's "Best Places to Work" in the Manchester Radio Group's #bestofthe603 and we are pleased to offer employment opportunities throughout New England. Joining Eastern means you’re part of a supportive and family focused culture.


Why choose Eastern?

Extensive benefits including 100% paid insurance options
Matched 401(k) options
Employee & family fuel discounts for your home
State of the art Training Center
3.5 Weeks paid time off + 7 paid holidays
Veteran’s Day paid holiday for active military and veterans
Opportunity for growth
Complimentary coffee, snacks, and Thanksgiving turkey
Shortened summer hours – full pay, shorter days
Wellness reimbursement (gym, exercise classes, and more)
Tuition reimbursement
Additional voluntary benefits
Pet insurance


About this opportunity

This position is responsible for efficiently providing solutions to customer questions, concerns, and inquiries through a positive and respectful dialogue. Ability to multi-task and effectively manage administrative responsibilities is essential. This position also provides support through various means to the Operations Manager.


What your role will look like

Interact with customers and co-workers in a respectful and courteous manner and maintain confidentiality of all customer information.
Accurately and routinely process route changes and maintain ORS.
Assist Delivery Manager with the following:
+ Daily deployment of work force. + Dispatching of Customer accounts. + Organization of daily deliveries while maximizing available resources. + Utilize JDE and ORS systems to fulfill customer requirements. + Compilation of delivery reports and research results. + Accurately record weekly timecards.


What you’ll bring to this role

Education: High School Diploma or GED equivalent
Ability to operate a multi-line/function telephone.
Demonstrated ability to proficiently navigate through application software programs to provide optimum customer service.
Demonstrated ability to read and write English and perform basic math skills.
Demonstrated ability to multi-task.
Reliability and good customer service skills.
Demonstrated ability to process route changes.

Apply now to heat up your career at Eastern!

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