Customer Service Specialist

Customer Service Specialist

Lorden-The Home Climate Company is looking for high energy, self starters to join our customer service team. We currently have open positions in our Ayer, MA and Sutton, MA offices.

The ideal candidate will be committed to providing excellent customer care and must work well in a fast paced, rapidly evolving environment. This candidate will need a solid track record in a call center or customer service role, with strong computer skills and communication skills.

Position will respond to customer inquires, service requests, and customer concerns. You will become familiar with all of our products, services, systems, and practices and will coordinate closely across all departments to provide seamless care to our valued customers. We are a close-knit, well-established company and can provide the training and tools you need to succeed.

Lorden is a long established leader in the heating and cooling industry. We understand that our customers are our lifeblood and that our employees make the difference. We provide competitive wages and benefits to our team. If you’re ready to make the most of your talents, we invite you to apply for this exciting position.

Job Type: Full-time

Pay: $19.00 - $25.00 per hour

Benefits:

- 401(k)

- Dental insurance

- Health insurance

- Paid time off

Work Location: In person