Customer Service Representative

AdCode: 1514

Date: Jul 9, 2025

State: SC

City: Elgin

Business Unit: Atlantic Coast Utilities

Category: Service Operations

Job Type:

Nexus Water Group is a leading regulated water and wastewater utility serving more than 1.3 million people across 20 U.S. states and 2 Canadian provinces.

“Nexus” means connection. Through the essential water and wastewater services we deliver, we have a very personal connection to the people, businesses, and communities we serve. This is why our operations are locally led and managed. Every day, over 1,300 professionals deliver vital, safe, and reliable service through over 670 water systems and 360 wastewater systems.

Purpose of the Job

Imagine being part of a team that supplies the essential element for life. Water is the very foundation of this planet, the life-giving essence in all of us. Driven, knowledgeable, and passionate about this essential resource, the South Carolina Water Utilities team, a subsidiary of Nexus Water Group, is dedicated to delivering a product everyone uses and depends on. We're proud of our work. We make a difference in the lives of people by providing them with water and wastewater services daily. Please don't wait, the opportunity is now to build our planet's future with South Carolina Water Utilities!

Nexus Water Group is seeking a Customer Care Representative to support our Customer Service team. This role will provide customer support and satisfaction by responding to customer service requests.

ESSENTIAL FUNCTIONS

This position will be willing and able to perform the following duties and others as assigned:

Competencies

Delivering High Quality Work

Supporting Coworkers

Communicating Effectively

Serving Customers

Education

H.S. Diploma or GED in General

Certifications

Physical Requirements

Office-Based Role

Work Experience

1 year in customer care is required.

We are a proud Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any characteristic or condition protected by Federal, state, or local law.

We are an E-Verify participating employer.

Nearest Major Market: Columbia