We’re looking for a dependable, detail-oriented individual to join our team as a Customer Service / Inside Sales Representative. This role supports daily office operations, processes customer orders, and communicates directly with production and logistics to ensure smooth order flow.
- Handle incoming customer calls and emails in a professional, friendly manner.
- Enter sales orders accurately and promptly into the production system.
- Provide order status updates and resolve issues quickly and effectively.
- Work closely with the production team to confirm lead times and delivery dates.
- Maintain organized records, assist with quotes, and support general office duties.
- Customer service or inside sales experience (manufacturing or glass industry a plus).
- Strong communication and organizational skills.
- Ability to multitask in a fast-paced production environment.
- Proficiency with computers and data entry.
- Positive, team-oriented attitude.
Experience: Preferred, but not required — we’re willing to train the right person.
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Vision insurance