Credit Collections Coordinator

Position Title: Collections ClerkLocation: West Babylon, NY 11704Duration: 3 months + extension

Job Summary

The Clerk, Collections performs a wide variety of basic credit and collection functions, supporting the team in managing customer accounts, payment processing, and credit risk documentation.

Essential Duties and Responsibilities

- Review and monitor credit sources, customer applications, and delinquent accounts.

- Obtain necessary information from credit organizations, banks, and loan associations.

- Maintain records of credit risks, delinquent accounts, and incomplete files.

- Send follow-up letters to customers to encourage payment of delinquent accounts.

- Contact customers by phone to determine reasons for overdue payments and review contract terms.

- Receive and post payments to customer accounts.

- Record and update customer financial status and collection activity.

- Sort and file correspondence.

- Perform other related duties as assigned.

Qualifications

Education & Experience

- Required: High school diploma or GED; 0–3 years of related experience.

- Preferred: High school diploma or GED with additional/specialized training; 0–4 years of related experience.

Certificates/Licenses

- None required.

Other Skills/Abilities

- None required.

Work Environment

- Frequent use of motor coordination with finger dexterity (e.g., typing, machine operation).

- Rarely required to lift objects under 30 pounds.

- Rare exposure to occupational risks (e.g., cuts, burns, chemicals).

- Rare exposure to environmental elements (e.g., dirt, odors, noise, weather).

- Normal office setting.

Job Types: Full-time, Contract

Pay: $25.00 - $30.00 per hour

Expected hours: 40 per week

Work Location: In person