Credit & Collections Analyst

Join our Growing Team and see why Summit Utilities, Inc was named as one of the Fastest Growing Denver Area Private Companies 2019 and 2020; Best Places to Work in Maine 2019, 2020, 2021, 2022 and 2023; and Best Places to Work in Arkansas 2020 and 2023, Oklahoma 2022 and 2023 and Missouri 2023. Summit was also recently named one of Forbes 2023 America’s Best Small Employers.

Summit is a growing natural gas utility company providing safe, reliable and clean burning natural gas service to homes and businesses in Arkansas, Colorado, Maine, Missouri and Oklahoma. Being part of the Summit team means embracing excellence, diversity and innovation, committing to safety each and every day, and doing all that we can to serve each other, our customers and the communities where we live. We aim to bring warmth and energy to everything we do.

We have an exciting opportunity for a Credit and Collections Analyst. This hybrid role will be based in Fort Smith, Arkansas.

POSITION SUMMARY

The Credit & Collections Analyst plays a critical role in managing high-value customer accounts, overseeing bankruptcy cases, and conducting data-driven analysis of accounts receivable (AR) aging trends to identify and resolve anomalies. This role requires expertise in all credit and collections functions while adding a higher-level analytical and problem-solving component to drive improvements.

The ideal candidate is a self-motivated, independent thinker with strong communication skills who can confidently engage with leaders across the organization. This individual will work closely with internal teams, including Operations, Finance, and Customer Experience, to ensure accounts are properly managed and compliance is maintained.

PRIMARY DUTIES AND RESPONSIBILITIES

This position includes all responsibilities of the Credit & Collections Specialist, in addition to the following higher-level functions:

Key Accounts & High-Dollar Collections

Data Analysis & Process Improvement

Operational Collaboration & Compliance

Specialist-Level Responsibilities (Core Collections & Credit Functions)

QUALIFICATIONS

Education & Experience

Skills & Abilities

Summit offers competitive pay and medical/dental/vision and other benefits that provide flexibility, choice and support to our employees when they need it most. We understand that home and family are essential pieces of your life, and our benefits are designed to support you both at work and at home.

Summit Utilities, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, or status as a qualified individual with disability.