Just Energy

Collections Analyst

LocationHouston, TX
Job TypeFull-time

About This Job

Collections Analyst - (251704063)


Description

Job Title: Collections Analyst - Hudson Commercial (US)



Location: Mississauga/Houston



Who is Just Energy?

For more than 20 years, Just Energy has been a leading retail energy provider specializing in electricity and natural gas commodities, energy efficiency solutions and renewable energy options. With offices located across the United States and Canada, Just Energy is a global company serving approximately 1.5 million residential and commercial customers. As a Trusted Advisor, we’re proud to provide homes and businesses with a broad range of solutions that deliver comfort, convenience, and control.



Job Summary:


Hudson Energy Services, LLC is one of the largest retailer energy providers in the US and we are looking for a successful candidate to fill a Collections Analyst role. This position is a hybrid role, the candidate is open to working from home or in the office as needed. The successful candidate will need to be comfortable working independently and interacting with other functional areas of the organization daily. The primary responsibilities include reviewing and monitoring end to end credit and collection policies and processes. The successful candidate will need to be a great problem solver.



Responsibilities:


Provide Collection support for various markets

Review, investigate, and recommend action on past due accounts

Call customers with large outstanding balances

Create, manage, and issue specific customer communications (such as drop notices or demand letters)

Communicate with internal and external business partners to resolve collections related customer issues

Reconciliation of accounts in case of discrepancies and preparation of reports as needed.

Identify and help execute process improvements

Rely on knowledge, training, and judgment to plan and accomplish goals

Other duties as assigned


Requirements:

1 years of collections or accounts receivable experience.

Highly organized, analytical, detail-oriented, efficient, and accurate.

Excellent verbal and written communication skills.

Advanced skills in MS Office (Excel, Word, Visio, PowerPoint).

Ability to manage multiple projects and ensure their timely completion.

Ability to adapt to constant change.

Problem solving and decision-making skills.

Bilingual in Spanish and English preferred.



Education:


Bachelor’s degree preferred


Primary Location: US-TX-Houston

Work Locations: TX-Hou-Westheimer 5251 Westheimer Road Suite 1000 Houston 77056


Job: Finance & Accounting


Organization: US


Schedule: Regular


Shift: Standard


Employee Status: Entry Level


Job Type: Full-time


Job Level: Day Job


Travel: No

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