Commercial Account Manager

About Us

Elizabethtown Gas is a natural gas utility company that delivers safe, reliable, and affordable natural gas to over 300,000 residential, commercial, and industrial customers in Union, Middlesex, Sussex, Warren, Hunterdon, Morris, and Mercer counties. At our core, we’re dedicated to being a committed community partner, delivering exceptional customer service and developing innovative clean energy solutions to meet the needs of the future.

At Elizabethtown Gas, we believe that our employees are our most valuable asset. Whether you’re a seasoned operations technician or an early-career legal professional, our culture, inclusive workforce, and leadership development and training programs will provide you with the tools you need to either kickstart your career or bring it to new heights.

Position Summary

The Commercial Account Manager sells, promotes, and markets natural gas services to commercial builders, developers, and business owners in order to maximize company sales revenue and market presence.

Essential Duties and Responsibilities:

- Sells to prospective customers to promote the benefits of natural gas over competitive fuels; maximizes the use of natural gas in new and existing commercial buildings within ETG’s geographic territory.

- Obtains customer requests for commercial gas projects; gathers information necessary to start sales process for project; enters and maintains information into Salesforce for the next phase.

- Assists existing customers with increasing natural gas usage with the addition of new gas fired equipment.

- Provides monthly tracking reports to New Business Services management for compilation into a monthly departmental report.

- Attends monthly sales meetings and participates in weekly Sales Team Meetings.

- Attends Trade Association and Chamber of Commerce events as needed. Builds and maintains working relationships with builders and developers, architects and engineers and other influencer groups.

- Ensure excellent customer service and satisfaction by responding to customer needs, keeping customers informed and ensuring work is scheduled in an effective manner for the mutual benefit of customer and company

- Promote the use of natural gas by communicating the benefits to the Company's existing and potential clients

- Coordinate the many activities necessary to bring customers online, including the frequently conflicting schedules of construction, operations, contractors and municipalities

- Represent the Company at meetings by communicating Company policy, procedure and other information relative to the gas industry

- Perform other reasonable essential functions as assigned

- Perform Salesforce tasks: gas load calculations, rough proposal drawings, cost estimating, etc.

- Review and obtain contracts and customer contributions and notify internal contacts

- Process gas-availability requests (Will Serve Requests)

- Contact/meet with customer as necessary, including discussions regarding ETG’s process and timeframes

- Using mobile GIS and other applications in prospecting activities

- Coordinate between customer and ETG Assets regarding next steps and responsibilities between the company and customer

Qualifications

Required Background:

- Bachelor’s degree with a minimum of 2 years of relevant experience

- Equivalent work experience may be considered in lieu of degree

- Uses consultative selling skills and problem-solving skills to partner with customer to determine the best energy solution for each individual application.

- Meets or exceeds territory and/or customer goals.

Explore the Possibilities

South Jersey Industries employs a diverse range of talent – from construction contractors to environmental specialists. Regardless of the position, mentoring and networking, hands-on experience, gaining industry knowledge and the opportunity to make a meaningful impact on our business and in our communities are all exciting ways that we welcome our employees at SJI. And as a company committed to creating an engaging culture built on inclusion and diversity, you’re sure to find an opportunity that makes you feel included, empowered, and ready to “bring your whole self to work” every day.

Benefits Package Overview

SJI offers a competitive and comprehensive benefits package to eligible employees.

The SJI “Total Rewards” Benefits Package include:

- Flexible vacation, Paid Time Off, and Sick Leave package

- Comprehensive Health, Dental, and Vision Insurance

- Short-term and Long-term Disability Insurance

- 401(k), with generous company match

- Employee Resource Groups to encourage employee engagement, nurture professional development, and foster an inclusive environment.

Equal Opportunity/Affirmative Action Employer

At this time, SJI is only considering applicants authorized to work in the United States currently and in the future without the need for visa sponsorship.