CNC Machine Field Service Technician

Join a global leader in advanced manufacturing processes, supplying cutting-edge additive and subtractive machine tools to the aerospace, defense, energy, and heavy industrial sectors. As a CNC Machine Field Service Technician, you will play a vital role in installing, maintaining, and troubleshooting complex machinery at customer sites. This position offers the opportunity to work hands-on with state-of-the-art equipment, collaborate with a skilled team, and travel extensivelyup to 85% of the time, primarily within the United States with occasional international assignments. If you are passionate about problem-solving, enjoy working in dynamic environments, and are eager to make a direct impact on customer success, this is an excellent opportunity to advance your career.

Responsibilities

- Install, replace, and commission CNC machine tools and controls at customer locations

- Troubleshoot and repair fluid and electrical servo-activated systems

- Perform geometrical leveling and alignment of CNC machines

- Diagnose and repair mechanical components, including spindle units and gearboxes

- Conduct mechanical troubleshooting of closed and open loop axes control systems

- Adjust CNC geometry and perform positioning axis compensation

- Set up and troubleshoot 5-axis Traori systems

- Configure and maintain automatic tool changers and tool management systems

- Utilize positioning, straightness, and geometry measuring lasers for machine alignment

- Lead acceptance testing with customers to ensure equipment meets specifications

- Provide maintenance training and hands-on support to customers

- Mentor and train junior service engineers in the field

- Communicate customer feedback and product performance insights to management

Qualifications

- High school diploma required; technical degree or equivalent experience preferred

- 4+ years of experience in the machine tool field, including maintenance, troubleshooting, installation, and repairs

- Strong understanding of electrical and mechanical principles

- Proficient in interpreting electrical and fluid schematics

- Ability to read engineering blueprints and use hand tools

- Experience with personal computers and various software applications

- Excellent verbal and written communication skills

- Ability to work effectively in demanding situations and adapt to varying workloads

- Willingness and ability to travel up to 85%, primarily domestically with some international assignments

- Ability to access and navigate all areas of client facilities

- Preferred: Electrical background, military experience, knowledge of geometry, experience with hard pipes (rigid tubing), fluids (coolant, lubrication oil, hydraulic fluid), OSHA 10 or 30 certification, and generator maintenance

Physical Requirements

- Ability to sit for extended periods and work on a computer

- Must be able to lift up to 15 pounds as needed

Offered compensation: $30/hr - $40/hr

Experience and License Requirements

- 4+ years of experience in CNC Machine Tool maintenance, troubleshooting, and repair

- Good understanding to electrical and mechanical principles