ISO New England

Cloud Platform Engineering Manager

LocationHolyoke, MA
Job TypeFull-time

About This Job

ISO New England is the independent system operator responsible for ensuring the safe and reliable flow of electricity in our region and planning for the future of the electric grid. We are at the forefront of New England’s ongoing transition to clean energy.

We are seeking a dynamic Cloud Platform Engineering Manager to lead a team responsible for designing, building, and evolving secure, scalable, and highly available cloud platform products. This role combines technical leadership, hands-on development, and cross-functional collaboration to deliver platform capabilities that support DevOps, automation, AI/ML, and modern application architectures across multiple cloud environments (public and private). The team operates as an internal product group, building reusable tools and services that enable teams to deploy and manage cloud-native application efficiently and securely.

What we offer you:

Hybrid work schedule with 3 days/week onsite
Relocation Assistance
Base salary plus performance bonus program, professional development and tuition reimbursement, enhanced 401k and financial planning, wellness programs with onsite gym, onsite café with free coffee, flexible work hours, access to business networks & more, all in a stable and supportive work environment!


How you will make an impact:

Technical Leadership & Strategy
Lead the design, implementation, and evolution of internal cloud platform components across AWS and private cloud environments.
Set technical direction for infrastructure automation, CI/CD, observability, and developer-facing platform tools.
Define and maintain platform standards, governance policies, and cost optimization practices.
Promote platform usability through documentation, reusable patterns, and self-service capabilities for development teams.
Team & Project Management
Lead a team of engineers (direct and matrixed) using Agile and DevOps practices, with a focus on continuous improvement.
Collaborate with application, DevOps, infrastructure, security, and data teams to deliver cross-functional platform solutions.
Platform Engineering & DevSecOps
Implement and maintain CI/CD pipelines and build/release automation in support of secure software delivery.
Design and support tooling for containerized deployments (ECS, EKS/AKS/Kubernetes) and serverless architectures.
Oversee development and support of Infrastructure as Code (Terraform) modules and automation tooling for cloud resource provisioning.
Integrate monitoring, logging, and alerting capabilities using tools like Splunk, Prometheus, Grafana, Dynatrace, and other cloud-native services.
Security & Compliance
Ensure platform components support organizational security and compliance policies and regulatory requirements.
Integrate cloud-native security tools (e.g., IAM, PIM, Key Vault, Conditional Access) and enable interoperability with security products and platforms such as Prisma Access and Contrast Security.

What you need to be successful in this role:

Bachelor’s degree in Computer Science, Engineering, Information Technology, or related field (master’s degree preferred).
10+ years of experience in software engineering, cloud architecture, or platform development.
3+ years of experience leading engineering teams in a technical or managerial capacity.
Demonstrated success designing and deploying enterprise-scale cloud platforms and services.
Deep understanding of IaaS, PaaS, and container orchestration technologies.
Experience building internal tooling and enabling developer self-service workflows.
Strong interpersonal and communication skills to engage effectively with cross-functional teams.
Skilled at building alignment and driving collaboration across technical and business stakeholders.
Product mindset with a focus on usability, reliability, and developer experience.
AWS Certified Solutions Architect or Azure Solutions Architect or Google Cloud Architect preferred
Experience with the following:
Cloud Platform: Experience with one or more major cloud providers (AWS, Azure, GCP)
Infrastructure as Code: Terraform, CloudFormation, or Pulumi
Programming: Java, JavaScript/TypeScript, Python, shell scripting
CI/CD: GitHub, Jenkins, GitLab, ArgoCD
Containers: Kubernetes (EKS/AKS), ECS, Docker
Observability: CloudWatch, Dynatrace, ELK, Prometheus, Grafana
Security: IAM, KMS, PIM, secrets management
Serverless: AWS Lambda, Azure Functions

#LI-HYBRID

This is a U.S. based role. If the successful candidate resides outside of the U.S., relocation will be required.

Equal Opportunity: We are proud to be an EEO employer. Applicants for employment are considered without regard to race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), gender identity or expression, sexual orientation, citizenship, national origin, age, ancestry, marital status, disability (including learning, mental, intellectual, and physical), service in the uniformed services, genetic information, or any other status protected by applicable law.

Drug Free Environment: We maintain a drug-free workplace and perform pre-employment substance abuse testing.

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