Clerical Utility Worker (Hybrid)

Performs a wide variety of clerical tasks requiring a wide knowledge of Company, Division and/or Department procedures and practices as they relate to the assigned duties.

POSITION REQUIREMENTS:

This is a Union position.

A high school diploma with a specialization in business courses or the equivalent is required. Three

years of related experience is required. A working knowledge of the company organization, policies,

practices and procedures is required. Computer experience including Microsoft Word, Excel, Access,

Maximo, OMS, DARS, and Workforce/Workday is strongly preferred.

Essential Functions:

- Performs clerical tasks such as copying data and compiling records and reports; tabulating and posting data in books; preparing, issuing and distributing receipts, bills, invoices, statements and checks; computing wages, taxes, premiums, commissions and payments;

- preparing inventory records; opening and sorting incoming mail, answering correspondence with standard replies; preparing outgoing mail, proofreading records and forms; receiving and processing customer and internal complaints, inquiries, and orders; and other similar activities.

- Types a wide variety of forms, records and reports which may include confidential material. May record and transcribe dictation on a limited basis.

- Performs data entry on mainframes and personal computers. Works with data bases and spreadsheets. Records and verifies a variety of data.

- Maintains and updates filing systems.

- Completes complex assignments which may be of a special, confidential or infrequent nature.

- Provides guidance and training.

- Exercises judgment to apply standard practice to a given situation.

- Handles non-routine inquiries and determines whether or not standard replies can be adjusted to the situation.

Education:

Required: High school diploma or equivalent. Four (4) years directly related clerical experience.

Helpful: Associate's degree in Secretarial Sciences; courses in word processing, communications, math,

personal computers.

The salary range for this position starts at $33.49 and progresses in accordance with the union contract. Check out the career site for an overview of our benefits.

Required Skills:

The ability to: use clear and concise written and verbal communication techniques; type accurately; work on a word processor; perform basic math functions; operate a terminal console; alphabetize; follow moderate to complex instructions; apply independent judgment in an exceptional situation; operate various office machinery; and train and instruct. Good organizational skills. Knowledge of Company policies and procedures.

License(s)/Certificate(s):

None required.

Source of Direction:

Will vary according to assignment.

Please submit a resume with your application.

Competencies:

Build trusting relationships

Manage and develop people

Foster teamwork and cross-functional collaboration

Lead change

Communicate strategic vision

Create an engaged workforce

Focus on the customer

Take ownership & accountability

Build trusting relationships

Worker Type:

Regular

Number of Openings

1

EEO Statement

Eversource Energy is an Equal Opportunity and Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.

VEVRRA Federal Contractor

Emergency Response:

Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment.  This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.