Conservice

Billing QC Specialist II

LocationLogan, UT
Salary$37,440-$37,440

About This Job


Pay: $18.50/hour

Schedule: Monday - Friday 8 am - 5 pm


LOCATION: In Office, Hybrid

Overview

The Billing QC Specialist will assist our billing teams in quality control of our resident billing

process. Each property that is billed by a Billing Manager goes through a series of automated

quality control checks. Any flags that generate need to be reviewed by a Billing expert to verify

accuracy against provider bills, property and client documentation, regulations, and

department standards. The Billing QC Specialist is critical to ensuring that clients and residents

receive accurate billing every time.


Responsibilities

Complete Quality Control in multiple systems (Fusion, ABP, Yoda, Skywalker) against

documentation from multiple sources (utility bills, client files, property notes, management

notes, reminders, KB articles)

Analyze and approve/disapprove fusion setup, data entry, and resident utility billing daily
Review documentation from multiple sources across multiple systems
Provide detailed handback notes to team members to assist with correcting issues and

identifying training opportunities

Track trends and root causes to identify areas for improvement and share with leadership
Identify errors in utility billing that may have occurred historically and communicate those errors

to team members and leadership


Requirements:

Proven track record of accuracy and attention to detail.

Ability to follow documentation from multiple sources
Proven time management skills
Ability to work independently, self-motivated
Excellent communication skills, both written and verbal
Ability to problem solve
Work well under pressure
Intermediate Excel skills required
Skilled in training and mentoring others to support performance and development


Education & Experience

High school diploma or equivalent

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