Bathroom Installer
Creating a fresh solution to bath remodeling, Renken Remodeling offers a stylish, cost-effective, low-maintenance bath improvement to homeowners, commercial customers and consumers with accessibility needs. Standing behind our products, we have developed an unrivaled reputation for quality and workmanship as a manufacturer of acrylic bath and shower solutions and has extended that level of quality into all our products.
Primary Purpose & Function
Renken Remodeling is seeking a Bathroom and Shower Installer in our Richmond market. We offer a very competitive compensation package.
Job Responsibilities:
•Experience in acrylic bath systems is a requirement
•Quality Assurance experience required
•Maintain 100% customer satisfaction andpositive feedback from customers on installs
•Contact customers 1 week after install for satisfaction review
•Contact customers on a weekly basis to keep them informed of the production timeline
•Request customer for referrals, or remind them of program
•Complete permits if required
•Manage incoming products and warehouse
•Place all material orders
•Quality control & install training
•Prepare customer folders
•Prepare/gather product together for installers
•Maintain customer folders and production in our CRM
•Assist Installers issues during installation
•Collect from installers completion certificates and money collected
•Maintain calendar for installers requested off days
•Coordinate all warranty and service calls
•Review your job cost to determine recommendations for improvement
•Complete analysis on root cause of service calls
Benefits:
We offer a comprehensive benefits package which includes Medical, Dental, Vision, and Life Insurance, 401(k), paid vacation, paid sick time, and professional development.
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