Automation Controls Technician

Company Overview

Founded in 1993, In Control, Inc. is a leading automation controls system integrator serving the water, wastewater, industrial, and utility markets in the upper Midwest and Great Plains regions. We take pride in providing excellent design, panel production, control system programming, system start-up, and follow-on support to customers. Our deeply experienced staff includes Professional Engineers, Electrical Engineers, Master Electricians, Computer Science/IT/Networking Engineers, Radio Telemetry Specialists, and Manufacturing Technicians. We highly value our employees as they are the core of our ability to deliver superior quality solutions to our customers. Our continued growth has created the need for an Automation Controls Technician to join our Team.

Position Overview

This role requires working across technical and customer domains in a variety of physical environments both remotely and at the job site. The successful candidate will be responsible for responding to customer calls for service, identifying and troubleshooting controls system hardware, software, and telemetry issues, and resolving those issues. Daily activities of this technically focused role include, but are not limited to, programming software applications for controls systems, completing checkouts of manufactured control equipment, and commissioning control systems at the customer’s site.

This position offers competitive pay and an excellent comprehensive benefits package. This position will be on call periodically and regional travel with likely overnight stays is required (up to 75%). Additionally, periodic company-paid travel to our Fridley, MN headquarters is expected.

Responsibilities and Duties

- Read and interpret electrical schematics, network diagrams, and process instrument documentation.

- Troubleshoot and remedy customers’ malfunctioning controls equipment and communications systems (including radios) using multimeters, test equipment and software tools.

- Troubleshoot control system logic and visualization using PLC and HMI software.

- Troubleshoot AC and DC circuits and loop-powered instrumentation including loop checks, I/O verification, and signal tracing to ensure proper system operation.

- Perform testing and checkout of control equipment and software.

- Support field start-up and commissioning of controls systems at customer site.

- Act as customer’s primary point of contact for service work.

- Report work progress and complete Service Reports (SRs).

- Work collaboratively with internal teams including Sales, Design, Manufacturing, and Engineering Teams as well as customers and other industry participants.

- Other duties as assigned.

Qualifications

- Exemplify In Control’s Core Values: Radically Responsive, Sweat the Details, Get It Done, Together, Focus on the Right Solution for Each Customer, Seek Out and Share Knowledge

- Possess a positive attitude, strong work ethic, willingness to learn, and sharp attention to detail and organization.

- Experience in application programming and integration across a variety of hardware/software platforms.

- Demonstrate outstanding oral and written communications skills with coworkers and customers.

- Two-year degree in relevant technical field and two years’ experience in control system programming. Additional years’ experience may substitute for formal technical education.

Technical Capabilities

- Proficiency programming and commissioning Rockwell Automation products and/or Schneider, GE, etc. preferred.

- PLC programming experience with Rockwell CompactLogix and MicroLogix preferred.

- OIT and SCADA programming experience with FactoryTalk View ME/SE preferred.

- Working knowledge of electrical control panel design, MCC’s, VFD’s, and process instrumentation preferred.

- Strong computer skills and experience with Microsoft Office (Word, PowerPoint, Excel, Outlook, Project).

Job Type: Full-time

Pay: $29.00 - $35.00 per hour

Expected hours: 40 per week

Benefits:

- 401(k)

- 401(k) matching

- Dental insurance

- Employee assistance program

- Employee discount

- Flexible spending account

- Health insurance

- Health savings account

- Life insurance

- Paid time off

- Parental leave

- Professional development assistance

- Referral program

- Retirement plan

- Tuition reimbursement

- Vision insurance

Work Location: Remote