Artificial Intelligence Portfolio Manager (Hybrid)

This role is responsible for managing the portfolio of Artificial Intelligence initiatives across the enterprise, ensuring alignment with Eversource’s AI strategy, governance model, and capital investment structure. The Artificial Intelligence Portfolio Manager will work across business and technical teams to intake, prioritize, and oversee delivery of initiatives that leverage machine learning (ML), large language models (LLMs), and Retrieval-Augmented Generation (RAG) to improve operational efficiency, customer experience, and decision-making. This role requires familiarity with AI development life cycles, including data readiness, model training and evaluation, and AI infrastructure such as vector databases, orchestration layers, and secure API integrations. The Portfolio Manager will play a key role in enabling the adoption of responsible and scalable AI products across Eversource, in collaboration with IT, architecture, compliance, and business sponsors.

This is a hybrid role. The first three months are fulltime in the office.

Essential Functions:

- Serves as the IT point of contact and the primary interface on all initiatives in the business area project portfolio.

- Preparation, socialization, finalization of portfolio timelines and plans working with stakeholders in the organization.

- Ensures integration across related projects in the portfolio through collaboration with peers, stakeholders and leadership.

- Identifies and manages cross-project risks and issues through the development and execution of alternatives and mitigation strategies.

- Influences and coordinates resource reallocations to assure portfolio success.

- Develops and implements alternatives and/or solutions to mitigate problems, issues, conflicts, etc.

- Directs and coaches project managers to ensure on time completion and project goals.

- Advocates and supports the policies, processes and practices of the Program Management Office (PMO).

- Monitors, communicates, and positively influences project portfolio schedules, budgets, variance and metrics.

In the role of project manager:

- Coordinates preparation of statements of work and specifications, estimation of product / service costs and pricing, and negotiation and administration of contracts.

- Develops and oversees procedures for changing scope and customer acceptance throughout the project.

- Develops and communicates plans to deliver major IT initiatives to the IT and business communities; devises the summary and detailed project plans including tasks and interdependencies, milestones, people required including skill levels, and other resource and support requirements.

- Develops the project managerial approach, including roles of any subordinate project managers, training needs for the project team, administrative reporting structure of the project, organization of the project team, involvement of customers and other stakeholders, and the nature of the arbitration process to resolve disputes.

- Outlines the responsibilities of different principals / parties including customers, customer and IT management, team members, IT support groups, vendors, consultants, and affected or impacted groups.

- Negotiates IT’s interests and manage external vendor, contractor and material contracts.

- Monitors project budget and resource levels and advises principals as to developing trends and prepare periodic variance projections.

- Ensures that all training and transition management activities are in place for the transition to operational support both Business and IT, including coordinating process redesign, new procedures and acceptance of new technologies and/or capabilities into daily use.

Technical Knowledge/Skill/Education/Licenses/Certifications:

- Exhibits an exceptional degree of ingenuity, creativity and/or resourcefulness.

- Applies extensive organizational and/or project management expertise and has full knowledge of other related disciplines.

- May be viewed as expert within a given field.

Education:

- Baccalaureate degree, preferably in IT or the equivalent IT experience

Experience:

- 10+ years of senior level IT Project Management experience required

- Minimum of 2 years of Portfolio Management experience desired

Licenses & Certifications:

- Certification - Must possess a Project Manager certification (as prescribed by the Program Management office)

Working Conditions:

- Must be available to work emergency restoration assignment as required.

- Must be available to travel between MA/CT/NH as necessary.

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Competencies:

Build trusting relationships

Manage and develop people

Foster teamwork and cross-functional collaboration

Lead change

Communicate strategic vision

Create an engaged workforce

Focus on the customer

Take ownership & accountability

Compensation and Benefits:

Eversource offers a competitive total rewards program. Check out our careers site for an overview of our benefits programs. Salary is commensurate with your experience. This position is eligible for a potential incentive. The annual salary range for this position is:

$154,970.00-$172,190.00

Worker Type:

Regular

Number of Openings:

1

Emergency Response:

Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.

EEO Statement:

Eversource Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.

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