Description
Mesa Natural Gas Solutions LLC is a growth-oriented company, manufacturing and providing superior responsible, reliable, power solutions to industrial markets. We manufacture best-in-class power systems and deliver industry leading service and customer support. We continue to be on the leading edge of generator technology by manufacturing sound attenuated, temperature-controlled generator sets in the United States to operate in any climate, and utilizing the best telemetry putting real time information in the hands of all customers.
Mesa strives to create an environment where all employees feel they are safe, respected, that their contributions are valued, and have equal access to growth and development opportunities. We offer our employees competitive base pay and a 401k plan; paid time off for vacation, holidays, birth or adoption of a child, and bereavement; Health, Dental, and Vision insurance where all employee and dependent’s health care premiums are 100% paid for; Employee Assistance Programs; Life insurance, short and long term disability insurance, and critical health and accident insurance.
Website
Job Title:
Application Support Engineer II
Job Type
Full-Time
Location:
Preferred: Casper, WY
Optional: Loveland, CO
Reports To
Applications Support Engineer Lead
Job Description
The Application Support Engineer’s primary responsibility is ensuring technical knowledge of products and providing support for multiple departments across the company in support of the company’s mission and vision. They will work closely with other disciplines to understand complex mechanical and electrical systems, identify complications, and thoroughly research potential solutions. They will assist engineering design teams in refining Mesa products to optimize their functionality, safety, and reliability. Additional responsibilities include product and project design assistance, product application and integration expertise.
Essential Duties
• Advise and review, and work along side application support engineer I’s
• Become technical expert on existing and new Mesa technology & systems such as:
• Internal combustion engines
• Power distribution Gear
• Telemetry systems & integration
• Site design & Commissioning
• Customer load integration
• Complex mechanical systems
• Complex electrical systems
• Profficienctly operate products, controls systems, and testing equipment as necessary.
• Review and provide constructive feedback for new product development projects.
• Relay field conditions to engineering department to correct specific design parameters or deficiencies.
• Review products for reliability, servicabliltiy, maintainability.
• Build, facilitate, and assist in company & customer training programs.
• Cross-train technitians (site commissioning team) on emerging technology and capabilities.
• Liason between customer and field technicians when there are advanced technical requirements.
• Lead / Complete reliability projects as directed.
• Identify trends and conduct detailed failure analysis of new and existing product lines.
• Review and develop professional technical design and procedural documentation and schematics.
• Travel as required for field site visits, technical support.
• Primary support of remote troubleshooting of sites & equipment.
• Lead and coordinate alternative componet field trail testing projects.
• Lead engineering projects in support of engineering change requests.
• Build test plans and procedures in accordinace with testing standards and requirements.
• Lead testing projects following standard procedures and protocols that are in place.
• Review and formulation of test data for analysis.
• Can create professional reports for data review and test findings.
• Troubleshoot project installation obstacles with technicians, engineering, as well as customers.
• Manage relationships across multiple departments inside and outside of engineering.
• Performs all duties as assigned.
Qualifications
Education:
Required
• Bachelor's degree in Mechanical, Industrial, Manufacturing Engineering from accredited four-year university.
Experience
Required:
• 3-5 years of professional experience or equivalent.
• Knowledge of and basic understanding of internal combustion engines.
• Advanced troubleshooting of electrical systems.
• Data analysis experience using Excel or equivalent analysis software for root cause analysis.
• Field & Bench Testing development & experience.
Preferred
• Multi-disciplinary RCA (Root Cause Analysis) / troubleshooting experience.
• PLC systems and programming.
• Knowledge of and understanding of Genset Controller products.
• Low voltage control & automation experience.
• Power systems design concepts and operation.
• Experience with SCADA systems.
Certifications, Licenses & Registrations
• Must possess and maintain a valid driver’s license and a driving record satisfactory to the company and its insurers.
• Must be able to possess and maintain a valid United States passport.
Knowledge, Skills, & Abilities
• Able to work independently and ensure tasks are completed with little supervision.
• Ability to work under stress in high pressure situations.
• Able to handle frequent interruptions and handle conflict in an effective manner.
• Possess the ability to be a team player.
• Adaptability and ability to work in a fast-paced, ambiguous environment.
• Possess a positive and energetic self-starter attitude, with excellent drive, ambition and work ethic.
• Ability to communicate ideas effectively and maintain deadlines.
• Strong prioritization, organization, and project management skills.
• Excellent communication skills with a strong attention to detail both verbally and written.
• Ability to be proactive in recognising where improvements can be made and identifying potential problems and their solutions.
• Troubleshooting skills .
• Strong mechanical aptitude .
• Comfortable with electrical power and control systems .
• Ability to lead projects in coordination with multiple departments of the company.
Physical Demands
• Walking or moving throughout facilities.
• Seeing (Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus)
• Use hands to type, touch, handle, or feel
• Hands on work in a shop or field environment
• Must be able to sit for prolonged periods of time
Working Conditions
• Safety hazards; General shop / field work in industrial spaces requireing PPE.
• Enviromental Hazards: General shop and field work in hot & cold remote outdoor conditions.
• Travel is anticipated up to 25%.
Equipment & Software
• Office Suite (Word, Excel, Outlook, PowerPoint, Teams)
• Familiarity with design software’s such as SolidWorks, AutoCAD, eDrawings, SolidWorks PDM or equivalent solid model and assembly model software and file management systems.
Additional Job Requirements
• Willing to consent to and pass a background check and drug screening.
• Will be required to carry a cell phone and be available to respond during working and non-working hours.
• Willingness to work flexible hours including occasional evenings and weekends as required.
• Customer focused attitude, with high level of professionalism and discretion.
• Ability to obtain PEC & H2S training.
Supervisory Responsibility
None upon hire, but may develop supervisory responsibility over time.
Number Of Direct Reports
None
Number Of Indirect Reports
None
Mesa Natural Gas Solutions LLC is an equal opportunity employer. Qualified applicants are considered for positions without regard to race, color, religion, sex, national origin, age, citizenship status, marital status, medical condition, physical or mental disability or any other legally protected status. EOE/M/F/D/V
Evansville, WY
Full-time
