Application Manager

Noble Environmental, Inc. is seeking an Application Manager with specialized expertise in TRUX waste management software and enterprise communication platforms. This role will be responsible for overseeing critical business applications that drive our hauling and landfill operations, customer service, and internal collaboration. The ideal candidate will bridge operations and technology, ensuring our systems are optimized, reliable, and fully utilized to support growth and efficiency.

THE SUCCESSFUL CANDIDATE WILL BE:

- Serving as the organization’s TRUX Waste Management Software subject matter expert, ensuring the system is fully leveraged across all hauling and landfill operations

- Partner with operations and accounting teams to ensure data accuracy, smooth workflows, and system-driven efficiencies

- Administering and supporting Vonage Business Center phone systems, including user setup, call flow management, and feature optimization

- Monitor system performance, troubleshooting issues, and coordinate with support for escalations and enhancements

- Work alongside the Information Technology team and with vendors to maintain system and application integrations

- Assist in developing reports, dashboards, and metrics within TRUX to provide operational and financial insights

QUALIFICATIONS AND WORKING CONDITIONS:

- Bachelor’s degree in Information Systems, Business, or related field; equivalent experience may be considered

- Demonstrated expertise in TRUX Waste Management Software platform administration, including configuration, reporting, and end-user support

- Hands-on experience with Vonage Business Center and Vonage Contact Center, including call flow design and user management

- Strong understanding of system integrations with ERP, CRM, and other enterprise applications

- Excellent analytical and problem-solving skills

- Strong communication and training abilities to support system users across all levels of the organization

- Ability to manage multiple projects and priorities in a fast-paced environment

- Proficiency in Microsoft 365, collaboration tools, and familiarity with general IT system workflows

- Standard business hours with flexibility required for system rollouts, upgrades, or urgent troubleshooting outside normal hours

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Employer’s Rights:

This job description does not include all job duties, conditions, and requirements. Occasionally, a supervisor or director may request that you perform other duties that are necessary for the betterment of the company or that are in the best interest of those we serve. It may also become necessary, at some point, for Noble Environmental to revise this job description. Signing this job description does not create a contract for employment. Either you or Noble Environmental may terminate the employment relationship at any time for any reason.

Equal Opportunity Statement:

Noble Environmental does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.