Cenergy International Services

AFTERMARKET/REPAIRSTATION MARKETING COORDINATOR

Kent, WA

full_time

$77,968-$118,094

About This Job

We are highly focused on customer service, with a strong background in aerospace and a preference for the aftermarket.

Plans, coordinates, and prepares proposals of moderate scope and complexity in response to customers' requests. Participates as a team member in support of major marketing or complex proposal efforts and/or post-sales marketing support of an Aerospace Aftermarket Repair Station.

Functions and Responsibilities

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Analyzes customers' requests to determine the nature of the request, the format for the response that best meets the request requirements and represents the company, and the type and level of internal resources required to effectively respond to the request.

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Coordinates the development and compilation of information and correspondence from functional departments as needed to respond to customer requests effectively. Reviews and edits response to ensure accuracy (e.g., content and writing style/clarity), and adherence to customers' request format requirements.

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Researches and analyzes historical data to support the division's response to customer requests. May research, interpret, and resolve problems involving moderately complex technical data and respond to customer inquiries through correspondence or on-site visits.

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Interfaces with customer representatives during fact-finding to gather or provide information on pricing and/or to develop pricing justification.

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Coordinates the efforts of the proposal response team or segments of a major team, which typically includes cross-functional representation. May make general and specific assignments for research, analysis, review, writing, graphics, video production, etc. Monitors the progress of the team to ensure on-schedule performance. Identifies and advises management of resources required to meet proposal response deadlines and customer expectations.

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Provides contract information by researching data, answering questions, and requests. Resolves contract discrepancies by collecting and analyzing information.

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May develop and conduct product presentations for seminars, technical symposiums, trade shows, and at customer facilities.

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Utilizes continuous improvement principles and techniques to provide the greatest value to customers, employees, and the company.

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Maintains working knowledge of division, group, and corporate philosophies, department functions, and organization, and critical customer issues regarding the performance of those functions. Maintains customer confidence and develops positive customer relationships to promote and expand business opportunities.

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Maintains professional and technical knowledge by attending educational workshops, reviewing technical or trade publications, establishing industry networks, and/or participating in professional associations.

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Collects, analyzes, organizes, and maintains data and functional descriptions for use in regular and special marketing reports, analyses, and proposals, to include customer programs, schedules, and organizational structure

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Complies with federal, state, and aerospace industry regulations; ensures adherence to requirements and advises management on needed actions. Shares specialized knowledge with others. Represents the company on specific projects. Mentor new employees. Contributes to team effort

Qualifications

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Aftermarket/repair station experience required.

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Bachelor's degree (BA) in Business Administration, or related field.

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Demonstrated ability to perform the essential functions of the job typically acquired through two or more years of increasingly responsible related marketing or proposal management experience.

Knowledge, Skills, and Abilities:

Knowledge of principles, industry practices, regulations, and policies related to proposal response and management.

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Knowledge of related legal and regulatory requirements.

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Knowledge of and ability to apply continuous improvement principles and techniques. Ability to work on a variety of problems of moderate scope and complexity where analysis of the situation or data requires thorough identification of factors and analysis of impact, work within general work objectives regarding projects and team goals.

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Ability to read, analyze, and interpret policies and recommend changes to procedures. Proficiency using business software applications (e.g., Databases, spreadsheets, etc.).

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Ability to respond to significant inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to define problems, collect data, establish facts, and draw valid conclusions.

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Ability to write proposals that conform to prescribed style and format. Ability to effectively demonstrate team member competencies and participate in goal-setting, performance feedback, and self-development activities.

Physical Requirements

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While performing the duties of this job, the employee is regularly required to sit, use hands to operate a computer, and talk or hear. The employee is occasionally required to stand and walk. Specific vision abilities required by this job include close vision. Additionally, the employee is expected to maintain regular attendance, work cooperatively and professionally with others and members of the public, and manage multiple tasks simultaneously.

Join the Company's Aerospace Team! We are proud to offer competitive benefits designed with health, wealth, and well-being in mind. Our competitive package includes:

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Comprehensive coverage for medical, prescription drugs, dental, vision, voluntary optional life, accident insurance, hospital indemnity insurance, and critical illness insurance with competitive premium cost.

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401(k) Plan with company matching contributions at 100% of the first 5% of pay

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Company provided defined-contribution retirement plan with annual contribution equal to 3% of pay

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This position is eligible to participate in the Annual Cash Incentive Plan, which is a bonus based on division performance.

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Career development and tuition reimbursement

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Other benefits, including paid parental leave, short and long-term disability programs, adoption assistance, a Care.com membership, and financial planning assistance, are provided at no cost to you.

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Supplemental benefit programs, including identity protection, legal protection, and pet wellness, are available at competitive rates.

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Paid Time Off and 14 Company-Paid Holidays.

1st Shift - Schedule: 5:30am – 6am start (8-hour shift) - Monday through Friday

In office – no hybrid or remote possibilities.

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AFTERMARKET/REPAIRSTATION MARKETING COORDINATOR

About This Job

Functions and Responsibilities

Qualifications

Knowledge, Skills, and Abilities:

Physical Requirements

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