Work Management Specialist I OR Work Management Specialist II

More than a career - a chance to make a difference in people's lives.

Build an exciting, rewarding career with us – help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits.Depending upon the desired qualifications of the successful applicant, the hiring manager may elect to fill this position at a higher level within the job hierarchy.

Job Summary

This position is the learner level of the Work Management Specialist classification hierarchy. This position is responsible for providing work management support for Distribution, Customer Experience & Services, while working within the parameters of established processes and standards. This position will provide administrative support to multiple managers and serves in a non-exempt capacity. This position is accountable for providing accurate and timely work results which support safety, reliability, storm restoration, and cost management while providing quality customer service.

ResponsibilitiesProvides quality customer service and support to Delivery Operations* Achieves acceptable level of availability during normal work schedule and emergency storm restoration after hours and weekends

Cost Management* Creates appropriate work order to complete follow-up work

Reliability* Prepares for and provides emergency restoration support as needed

EE Engagement/Safety* Supports Human Performance safety culture through active participation in safety meetings

Required/Basic QualificationsNote: Dependent on relative experience, the level to which a candidate is aligned is outlined below. Work Management Specialist I* High school diploma/GED

Work Management Specialist II* High school diploma/GED AND one (1) year minimum required related work experience

Desired Qualifications* Able to provide Operations Center Administrative support and data entry

Working Conditions Hybrid mobility classification* - work will be performed from both remote and onsite locations after the onboarding period of 90 days. However, hybrid employees should live within a reasonable commute to a Duke Energy facility.

Travel Requirements

5-15%

Relocation Assistance Provided (as applicable)

No

Represented/Union Position

No

Visa Sponsored Position

No

Posting Expiration Date

Thursday, April 17, 2025

All job postings expire at 12:01 AM on the posting expiration date.

Please note that in order to be considered for this position, you must possess all of the basic/required qualifications.

Privacy

Do Not Sell My Personal Information (CA)

Terms of Use

Accessibility