Global Water Resources, Inc. is a leading water resource management company that owns and operates 32 systems which provide water, wastewater, and recycled water services. The company’s service areas are located primarily in growth corridors around metropolitan Phoenix. Global Water recycles over 1 billion gallons of water annually.
The company has been recognized for its highly effective implementation of Total Water Management (TWM). TWM is an integrated approach to managing the entire water cycle that involves owning and operating water, wastewater, and recycled water utilities within the same geographic area in order to maximize the beneficial use of recycled water. It enables smart water management programs such as remote metering infrastructure and other advanced technologies, rate designs, and incentives that result in real conservation. TWM helps protect water supplies in water-scarce areas experiencing population growth.
In addition to competitive wages and an excellent benefits package, you will have the opportunity to join an outstanding and incredibly talented team committed to the values of internal and external exceptional service. Global Water supports the growth and development of our employees. We are looking for individuals that are creative, motivated, and dedicated. If you are interested, send your resume to careers@gwresources.com. Please reference the position title in the subject line of your emails.
We are adding a collections operator to our growing team. Our future is bright, and we need experienced individuals with an entrepreneurial mindset to help us reach our goals and milestones!
If you are ready to offer your depth of experience, collaborate with individuals at all levels and facets of the organization, and apply a strong work ethic – we want to speak with you!
Role Description:Full time role for a Collections Operator located in the City of Maricopa. The collections operator performs corrective and preventive maintenance on the collection system, performing a variety of skilled and unskilled manual duties in the maintenance and care of the collection system including repair and other modifications to regulators, outfalls and manhole structures that may be required to insure proper operation; cleaning and inspecting all sewer lines, interpreting and documenting the results of inspections; and to perform other related duties as assigned. Additionally, the operator may be subject to on-call work, emergency call back work and subject to shift work that may include nights and weekends.
Basic Skills: Identify problems and review related information to develop and evaluate options and implement solutions. Use logic and reasoning to solve problems. Assess the performance of yourself, other individuals, or organizations to make improvements or take corrective action. Understands written communication and work-related documents. Able to cope with pressure and deadlines, difficult situations and hard conversations.
Social Skills: Able to act in a respectful, knowledgeable, and professional manner with employees and external partners at all levels. Able to engage in regular interaction involving exchange and receipt of complex information. Adjusts own actions in relation to others’ actions. Works to reconcile differences, actively looking for ways to help people and Global Water be successful. Maintains professionalism in the face of deadlines; exhibits good listening, negotiation, persuasion, and critical thinking skills. The purpose of interactions is primarily the sharing of information. May interact with customers which needs to be respectful, knowledgeable, and professional in manner.
Physical Demands: Sitting for extended periods; prolonged periods of time with repetitive motions of hands and fingers; close vision, distance vision and ability to adjust focus; climb stairs, navigate uneven terrain; use fingers to grasp and move small objects; ability to hear and recognize sounds; able to react quickly using hands, fingers, or feet; able to utilize personal protective equipment as appropriate for safety. The employee must occasionally lift and/or move up to thirty pounds.
Facial hair for operations personnel shall not be allowed at points where the SCBA face piece is designed to contact and seal with the face (i.e. chin and jawline). Sideburns and mustaches will be trimmed and well-groomed as determined by the Operators Manager.
Work is performed in an office and outdoors where the employee may be exposed to noise from construction site heavy equipment and inclement weather.
Education/Knowledge: Work requires knowledge necessary to understand basic operational, technical, or office processes. Level of knowledge equivalent to high school degree or equivalency.
Certifications and Other Requirements: Must possess Grade 1 or higher State of Arizona Wastewater Collections Operator Certification(treatment and/or distribution), or advance current Grade Level within 6 months.
Writing: Work requires the ability to write work orders, memos, letters, reports and keep accurate daily records at well sites, lift stations and treatment facilities.
Managerial: Job has no responsibility for the direction or supervision of others but may provide advice/direction to an employee with less experience/skill.
Experience: Minimum of 1 year experience in a related field.
Time Management: Ability to complete repairs and tasks in a timely fashion.
Policy/Decision Making: The employee normally performs the duty assignment after receiving detailed instructions as to methods, procedures, and desired end results with little room for deviation. The immediate supervisor may, at times, provide close and constant review.
Technical Skills: Work requires the use of standard technical skills appropriate to the work environment of the organization. Limited analysis and independent thinking is utilized.
General: Must have satisfactory outcome of drug testing, criminal record checks, motor vehicle record, and employment records prior to starting employment.
Licenses: Must have a valid Arizona driver’s license with no restrictions.
Location: Primary location will be the Global Water Center located in the City of Maricopa.
Core Values: Applicant must understand, identify with, and adhere to the Global Water Core Values:
· Believe in the Mission and Each Other
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Global Water Resources, Inc. is an equal opportunity employer.
Expected hours: No less than 40 per week