Requisition ID: 108185
Share Our Purpose. Be Yourself. Feel Valued.
People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.
We are Beautifully Different. We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey.
About American Water
American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people across 14 regulated jurisdictions and 18 military installations. American Water’s 6,500 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.
As one of the fastest growing utilities in the U.S., American Water expects to invest $40 to $42 billion in infrastructure repairs and replacement, system resiliency and regulated acquisitions over the next 10 years. The company has a long-standing history of executing its core operations, aligned with sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening communities.
American Water has been recognized on the 2023 Bloomberg Gender-Equality Index for the fifth consecutive year, ranked 18th on Barron’s 100 Most Sustainable U.S. Companies 2023 List, earned the U.S. Department of Homeland Security SAFETY Act designation and U.S. Environmental Protection Agency’s WaterSense® Excellence Award, among additional state, local and national recognitions.
For more information, visit amwater.com and join American Water on LinkedIn, Facebook, Twitter and Instagram.
American Water is currently seeking a VP, Talent Management to join our human resources team! As part of the HR leadership team, you will be responsible for developing a cohesive talent strategy to build critical capabilities in support of the business strategy.
This position can be located anywhere in the American Water footprint ( CA, GA, HI, IL, IN, IW, MD, VA, WVA, MI, PA, TN)
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Primary Role
This leadership role is responsible for developing a cohesive talent strategy to build critical capabilities in support of the business strategy and growth agenda while ensuring that the organization has the talent capabilities to deliver sustainable growth & performance. The role will lead a team of HR professionals to drive critical development initiatives in the business in the areas of professional learning and development, succession planning, performance management leadership development, and organizational change. In addition, the role will support talent acquisition, employee experience and our efforts to continue to build and sustain a culture that is built on mutual respect, dignity, and respect. As a part of the HR leadership team, this role will create and sustain key relationships within a complex work environment, build credibility through demonstrated expertise in the areas of leadership, development, and organizational effectiveness and have the vision and tenacity to deliver real change and lead a culture of high performance.
Key Accountabilities
•Partner closely with the HR team and business leaders to guide American Water through the creation integration and execution of strategies for people, plans and priorities that accelerates critical capabilities and skills at the individual, team and organizational level; including, but not limited to development planning, learning, succession planning, and employee satisfaction
•Manage enterprise-wide performance and recognition programs focusing on development of goals and expectations, annual performance reviews, linking rewards and recognition to performance, succession planning processes and tools, including the 9-Box. Ensure performance management is tightly linked to developmental planning
•Conduct organizational development diagnostics and gap analysis, clearly articulate the findings, and identify all risks. Partner with the business and HR Business Partners throughout the process, Define the necessary organizational development processes to drive productive behavior and culture drivers. Support wide-scale organizational development initiatives, surveys, and change management. Partner closely with the HR team and business leaders to support transformational change management initiatives
•Design and implement leadership development processes, systems and activities that focus on the assessment and identification of leadership potential, career planning and management for high potential leaders. The development processes and initiatives will include a competency model and leadership academy (includes all leaders and the identification of future leaders)
•Develop learning and development policies and procedures. Develop and monitor the departmental budget within the overall Human Resource budget
•Direct the development, implementation, monitoring, and reporting of talent metrics including program attendance, programs offered, utilization level, and other appropriate metrics
•Champion efforts that align with our values: Safety First, Trust, Dignity & Respect, One Team, Environmental Leadership and High Performance
Key Accountabilities Cont'd
•In collaboration with the Director of ID&E, execute on strategies that are inclusive of all employees and stakeholders ensuring that our values are integrated into all talent management strategies to foster a positive and high performing work environment
•By collaborating with the Director of Talent Acquisition, execute innovative talent acquisition strategies to attract and select top candidates. Ensure a seamless transition to Day 1 development by implementing personalized plans that foster continuous growth and integration into the company culture
•Lead efforts in coaching and assessments to enhance employee performance and development. This role involves designing and implementing coaching programs that provide personalized guidance and support to employees at all levels. Additionally, the role will oversee the development and administration of assessment tools to evaluate skills, competencies, and progress, ensuring that feedback is constructive and actionable. By fostering a culture of continuous improvement, the role will help employees achieve their full potential and contribute to the organization's success
•Play a crucial role in supporting workforce planning and total rewards. This involves supporting the SVP of HR Operations to develop strategic plans to ensure the organization is well-equipped to meet future demands. Additionally, the role will support the VP of Total Rewards to align talent management strategies that foster long-term engagement and success
•Continue to build the sustainability of a high-performing talent management team fostering a culture of collaboration and innovation. Accountable for the overall performance and management of direct reports, providing strong leadership, guidance, feedback and career and professional development. Directly responsible for hiring, performance evaluation, salary recommendations and disciplinary actions
•Maintain a market focus and monitor external trends that may impact access to talent and develop leading edge capabilities to attract, recruit and retain the best talent
Knowledge/Skills
•Excellent oral, written, and interpersonal communications skills to effectively interact, negotiate, exercise discretion, judgment and diplomacy when dealing with internal and external customers and Executive Leadership. Strong presentation skills
•Ability to be both visionary and strategic in thinking, as well as tactical in executing strategies, anticipating and considering how current plans will be affected by future events
•Proven ability and willingness to accept responsibility and the desire and capability of motivating and directing the activities of others including a persistence and willingness to take calculated risk and the ability to stimulate innovative ideas within the organization
•Demonstrated ability to achieve results through team efforts, willingness to challenge established practices and draw relevant conclusions; ability to persuade market and sell innovative ideas and the ability to work effectively in a diverse work group
•Ability to act as a managerial advisor on professional and technical issues with a view towards reaching strategic decisions; ability to manage conflicting demands for resources through negotiation
•Consistently proven ability to manage/implement projects and contribute to concept development; demonstrated competencies in the areas of leadership and people development, change management, organizational development, total quality, and project management
Demonstrated knowledge in all disciplines of Organizational Development (OD) such as but not limited to:
•Talent and Performance Management
•Leadership Assessment and Development
•Succession Planning, 360 Feedback, Coaching
Experience/Education
•Master’s degree in Business Administration, Human Resources, Organizational Development or Organizational Psychology field required or an equivalent combination of a completed undergraduate degree, graduate level coursework and hands-on work experience that provides the knowledge and exposure to the theories, principles and concepts of the field necessary to perform the work
•15+ years of related HR experience which includes: development, implementation and evaluation of OD/Learning/Leadership Development initiatives in a large, highly matrixed work environment, leading large- scale change initiatives with multiple key stakeholders, Integration of learning, leadership, and organizational development into the broader talent management framework (i.e. succession planning, career development) and managing the performance of people
•7+ years of progressive experience managing people
Work Environment
Office – Preference is Camden – Open to working in another AW location
Travel Requirements
Minimum of 25%.
Short Description
Competencies
Drives Safety Culture
Drives Vision & Purpose
Strategic & Learning Agility
Political & Organizational Savvy
Builds Effective Teams & Network
Situational Adaptability
Persuades
Join American Water...We Keep Life Flowing™
American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.
Camden, NJ
Full-time
