Utility Coordination Administr

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TILITY COORDINATION ADMINISTRATOR (3119)

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erforms clerical and detailed technical tasks related to meter set orders, customer service orders, project intake, and temporary disconnect’s and reconnects. These tasks require independent judgment, research, and strong communication skills. Utility Coordination Administrators are expected to develop an expertise in multiple software applications related to customer service and work management. Tasks include, but are not limited to:

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- reating, managing, and executing meter set orders, Down and Outs, and TDR CSO’s in customer account systems

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- rovide New business support with meter set process questions and/or special handling of a meter request

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- ommunicating with customers via phone, email, and in person about meter set orders and project initiation

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- pening new projects, including entering customer information, creating project classifications, and identifying advance requirements related to the projects

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- anaging inboxes for meter sets and projects

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- orking with other departments to troubleshoot errors in customer account and work management systems related to meter set order and projects

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V Energy is looking for qualified people to join us in one of the premier energy companies in the West. Located in the fastest growing state in the United States, NV Energy provides electricity to 1.3 million customers throughout Nevada as well as a state tourist population exceeding 40 million annually. Among the many communities we serve are Las Vegas, Reno-Sparks, Henderson, Elko and South Lake Tahoe. We also provide natural gas to more than 155,000 citizens in the Reno-Sparks area.

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