Water Services Worker 11 - Evening Shift - (25-WS-813006-431)

The intent of this job description is to provide a representative summary of the major duties, locations, and responsibilities performed by incumbent(s) in this job. Incumbent(s) may not be required to perform all duties in this description, and incumbent(s) may be required to perform work-related tasks other than those specifically listed in this description. This job description is not a “contract” between the employee and the Authority. The job duties and essential functions may be changed at the discretion of the General Manager.

General

Job Title: Water Services Worker 11 Job Code: S0086

Supervises Directly: No

New or Revised: Revised Regular or At-Will: Regular

Date Last Revised: 7/24/2024 Exempt or Non-Exempt: Non-Exempt

Compensation Approval Signature: Union/ Non-Union: Union

Department Name and Division: Water Services, Distribution Salary Schedule: Regular Wage Service (RW)

Cost Center Code: 813006 Grade: RW11

Essential Position: Yes Reports To: Foreman, Water Services

EEO Code: Skilled Craft Workers Work Format In-Person

Who We Are & What We Do:

At DC Water, we provide more than 700,000 District of Columbia residents and 24.6 million annual visitors with essential water, wastewater, and stormwater services. DC Water also provides wholesale wastewater treatment services for 1.8 million people in Montgomery and Prince George's counties in Maryland, and Fairfax and Loudoun counties in Virginia. We aspire to be known for superior service, ingenuity, and stewardship to advance the health and well-being of our diverse workforce and communities. To achieve this vision, we commit to our shared mission every day—exceeding expectations by providing high quality water services in a safe, environmentally friendly, and efficient manner.

Role Description:

The Water Services Worker 11 is responsible for conducting investigations based on customer complaints and taking appropriate corrective action.

Essential Duties & Responsibilities:

Incumbent is required to work shift work, holidays and weekends.

Supervisory Responsibilities : N/A

Key Working Relationships: Interacts with co-workers throughout the Department and with the general public.

Skills & Qualifications:

The qualifications listed below are representative of the knowledge, skill, and ability necessary for an

individual to perform each essential responsibility satisfactorily. Reasonable amounts of training are

provided.

Required Skills & Qualifications

Required Experience:

Five (5) years of progressive experience and expected to have a thorough knowledge of all sections and functions of the Department or

Five (5) years of demonstrated experience involving working in the installation and/or maintenance of water services and cross-connection devices.

Minimum Education Requirements:

High School diploma or General Educational Development (GED) certificate

Required Skills:

Knowledge of the city's main system. Expected to have full knowledge of all Water Services sections and functions

Skill in reading and understanding various pressure and defuser gauges used for measuring water pressure. Ability to read and interpret pertinent water, sewer and construction plats, maps and drawings.

Excellent communication skills.

Required Licenses & Certifications:

Must possess and maintain a valid Motor Vehicle Operating License and a D.C. Water Vehicle Endorsement.

Required Languages:

N/A

Physical Requirements:

Must be able to lift 50 pounds.

Subject to indoor and/or outdoor environmental conditions that include exposure to extreme cold and/or hot temperatures.

Subject to noise, vibration, and hazards from a variety of physical conditions.

Subject to atmospheric conditions that affect the respiratory system or skin such as fumes, odors, dusts, mists, gases or poor ventilation, or to exposure to oils or other cutting fluids.

Preferred Skills & Qualifications

Preferred Experience:

N/A

Preferred Education Requirements:

N/A

Preferred Skills:

N/A

The work environment characteristics described in the physical requirements section of the required skills & qualifications table are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities.*

Your Experience at DC Water:

At DC Water, our people make us an industry leader. Join a group of thinkers, innovators, and problem solvers focused on protecting life’s most precious resource in the nation’s capital.

We are proud to be an EEO/AA employer M/F/D/V.

We maintain a drug-free workplace and perform pre-employment substance abuse testing

The Americans with Disabilities Act prohibits discrimination against “qualified individuals with disabilities”.

If a reasonable accommodation is needed to participate in the job application or interview process, to

perform essential job functions, and/or to receive other benefits and privileges of employment, please

email complianceada@dcwater.com .