Unbranded Account Representative

At Motiva, our employees' energy, passion, and dedication to excellence are what make us who we are and what allows us to generate energy that makes a house a home, gets us from point A to point B, and enables our health and wellbeing. We invest in every aspect of our employees' lives because, at Motiva, our people matter.

Headquartered in Houston, Texas, Motiva refines, distributes and markets petroleum products throughout the Americas. The company's Port Arthur Manufacturing Complex in Port Arthur, TX, is comprised of North America's largest refinery with a total throughput of 720,000 barrels per day, the largest base oil plant in the western hemisphere, and an integrated chemical plant. Under exclusive long-term brand licenses with Shell and Phillips 66 (for the 76® brand), Motiva's commercial operations supply more than 12 billion gallons of fuel to customers annually. Motiva is wholly owned by Aramco, one of the world's largest integrated energy and chemicals companies.

Motiva is currently seeking an Unbranded Account Representative to join our Unbranded Sales team. The Unbranded Account Representative position is a developmental role that works directly with a segment of our customers while working with the different groups within Motiva Fuels Sales, and Marketing ("FSM") to support the Sales Manager's entire territory. This role will benefit from gaining knowledge and understanding of Motiva's business, processes, financial impact, customer value proposition, marketing programs, pricing, supply, product quality, complaints, billing, technology, and more. The experiences gained in this role will give the Unbranded Account Representative an understanding of the unbranded business as a whole and how Motiva fits into their customer's needs. There will be a short training/onboarding timeframe to get the incumbent up to speed with the business they will be supporting. This is expected to be a two-year role with emphasis on developing the Unbranded Account Representative for future roles within Motiva.

- The Unbranded Account Representative is responsible for working with the Unbranded Sales Manager to drive unbranded sales with a set of customers not handled by the Commercial Area Managers. There are ~200 to ~400 rack customers that intermittently purchase unbranded product from Motiva and a critical role of the Unbranded Account Representative is to materially improve the total volume and margin from these customers. This role requires working with a high level of independence, self-motivation, and excellent time management skills due to the size and scope of the role and the importance to the Sales Manager's success.

- The role has a focus on relationship management with the expectation that the Unbranded Account Representative build positive working relationships with customers and can adopt to different professional styles and work well with various staff within a fuel distributor organization. Develop and maintain good working relationships and contacts at the appropriate levels with the Motiva FSM department staff to assist in critical areas of supply, credit, finance, etc. to resolve complex issues across functions and to assure the business runs smoothly.

- Project Management: Manage various special projects, like the implementation of a new pricing program, to drive the overall unbranded team's objectives.

- Contract Compliance: Ensure contractual terms & conditions are met. Work with sales management on deal structure and leveraging Motiva's resources to secure new business.

- Operational Excellence: complete comprehension of the downstream supply chain and complexities of the motor fuel business. Act as liaison between customer requests and various groups in the Motiva FSM business, such as fuel supply and economics, legal, credit, business operations and marketing.

- Program Development: Work with customers to institute and deliver various programs that increase the value to our customers and Motiva.

- A heavy emphasis may be placed on new business development and delivering operational excellence within his/her region.

- Understand competitive environment to ensure competitive initial offer and maximize the value for Motiva.

- May include some/limited travel for face-to-face meetings with FSM customers including tradeshows and conferences.

- Relocation within Motiva geography may be required for potential future roles.

Experience and Qualifications:

- Bachelor's degree required.

- Minimum two (2) years' experience in the Oil & Gas industry and/or B2B sales environments, with a strong track record of managing external customer and stakeholder relationships.

- Must be proficient in Microsoft Office applications, especially Excel.

- Excellent communication skills.

- Strong business acumen.

Preferred Education and Experience:

- MBA preferred.

- Experience in managing B2B relationships.

- Experience managing & negotiating fuel supply contracts, including index & rack pricing.

- Experience working within the Motiva SalesForce IT systems, including customer setups.