Travel & Lifestyle Concierge | Luxury Services


Craft Journeys | Create Joy | Deliver the Extraordinary

Do you have a passion for luxury travel and high-touch service? Are you the go-to person for tailored getaways, insider destination tips, or exclusive experiences?

At Ten Lifestyle Group, we specialize in providing our members across the United States with exceptional access—from dream vacations to hard-to-find dining reservations. As a Lifestyle Manager, you’ll bring those moments to life.

We're currently hiring candidates based in Las Vegas, with strong local knowledge and a passion for curating luxury travel and lifestyle experiences.

About the Role:

As a Lifestyle Manager, you'll be the primary point of contact for our members, assisting them with a wide array of requests, including:

Key Responsibilities:

Who We Are

Ten Life Group is a global luxury concierge service and our travel department is offering a unique opportunity to join a vibrant team. Our clients and colleagues are the cornerstones of what we do, and we serve High-Networth (HNW) and UHNW clients with their requests for leisure travel. At Ten our goal is simple, to become the most trusted service business in the world.

We deliver our service through a combination of Ten’s proprietary, unique technology-enabled platform and the expertise of our highly trained lifestyle managers. Ten is growing quickly and has ambitious plans to keep innovating, inspiring and continuing to improve the lives of millions of members. As a Certified B Corp, Ten Lifestyle Group joins a global community of businesses united by a shared goal of making a positive impact on society and the environment.

To find out more about Ten, please watch this short video [This is what we Do!](https://www.youtube.com/watch?v=-N5QHOv6ykU)

Commitment to Diversity

We encourage diverse philosophies, cultures, and experiences. We appreciate diversity and are dedicated to creating an inclusive work environment for our employees. This idea unites the teams at TEN. All aspects of our relationship, including the decision to hire, promote, discipline, or terminate, will be based on merit, competence, performance and business needs.

How We Work:

As a Lifestyle Manager, you’ll embody Ten’s values by always putting the member first—delivering reliable, accurate information and personalized service across every interaction. We believe in creating exceptional experiences with a positive, solution-focused mindset, aiming for efficient and high-quality results every time.

We also value individuals who bring or are eager to grow in these areas:

Requirements

Educational/Experience

+ Attending undergraduate or complete high school.

+ Basic English ( A1) to intermediate (B1), both written and spoken.

+ Experience in customer service or audience

+ Work a 5-day shift with 2 day off, consecutively.

+ Comprehensive knowledge of the Microsoft office suite.

+ Desirable experience abroad (Exchange)

+ Desirable experience of at least 2 years in travel agency, concierge, hospitality and tourism

Knowledge, skills and behaviors:

+ Passion for high-quality, personalized customer service

+ Work with indicators of sales results, efficiency, quality, and other indicators previously established with the manager.

+ Communicate with customers in a confident, safe and excellent way.

+ Initiative and creativity to ensure that the needs of our members are met and overcome regularly

+ Proactivity and empathy, with the focus on assertively identifying the customer's profile

+ Enjoy performing activities similar to those we offer in our service

+ Knowledge in the area of entertainment and travel.

Ready to Elevate Experiences?

If you're based in New York or Las Vegas, have a flair for luxury travel, and are eager to make a meaningful impact, we'd love to hear from you. Apply now to embark on a rewarding journey with Ten Lifestyle Group.

Benefits

At Ten, we believe our people are at the core of everything we do. We’ve cultivated a culture that not only acknowledges hard work but celebrates and rewards it. From regular appraisals to our annual Extra Mile Awards, we ensure that those who go above and beyond receive the recognition they deserve. We’re committed to supporting our employees in achieving both their personal and professional aspirations, encouraging everyone to integrate their goals and interests into a fulfilling career with us.

Our offerings are tailored to meet your needs. Alongside a competitive salary, you’ll gain access to extensive professional lifestyle and travel networks, broadening your horizons and connections. We also provide flexible working arrangements, allowing you to balance your home and office life seamlessly.

Our Benefits Package includes:

+ Performance Based Quarterly Bonuses + Performance Based Hybrid working + 401(k) + Dental insurance + Employee assistance program + Employee discount + Flexible spending account + Health insurance + Health savings account + Life insurance + Paid time off + Parental leave + Retirement plan + Tuition reimbursement + Vision insurance

At Ten, you’ll be part of a global, dynamic, and inclusive team, with diversity at its core and endless opportunities for growth.

Join us and experience a workplace where you can truly thrive. [Ten TV - Ten Lifestyle Group](https://tenlifestylegroup.com/ten-tv/)

Beside offering a private membership tier, Ten serves some of the most valuable customers of the world's leading private banks, premium financial services and luxury brands. Corporate clients use Ten’s services to acquire, engage and retain affluent, high-net-worth customers. The service drives critical customer metrics, including revenue growth and Net Promoter Score, and supports digital transformation initiatives. As a Certified B Corp company, we join a global community of businesses united by a shared goal of making a positive impact on society and the environment.

Ten's partnerships are based on multi-year contracts which generate revenue through platform-as-a-service and technology fees. Its operations are underpinned by an increasingly sophisticated personalization platform comprising industry-first, proprietary technology, thousands of supplier relationships and 25 years of expertise delivered from 22 global offices. All Ten's services are made available to clients on either a white-label, co-branded, or affiliate partnership basis.

Looking ahead, Ten's strategy revolves around four key areas:

+ Deliver a world-class member experience + Invest in technology + Expand contracts with new and existing clients + Establish a foothold in new markets by leveraging its market-leading service proposition

For more information, please watch Ten's Growth Engine Video [https://tenlifestylegroup.com/investors/#growth-en...](https://tenlifestylegroup.com/investors/#growth-engine-video)

Commitment to Diversity

We encourage diverse philosophies, cultures, and experiences. We appreciate diversity and are dedicated to creating an inclusive work environment for our employees. This idea unites the teams at TEN. All aspects of our relationship, including the decision to hire, promote, discipline, or terminate, will be based on merit, competence, performance and business needs.

“Ten works with a small preferred supplier list of recruitment agencies only. Please note we are not accepting any further recruitment agencies at this time. Ten Group is not responsible for any fees related to unsolicited resumes.”

Thank you for considering a career with us. Don't miss the opportunity to join o