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Position Summary
We are seeking a dependable and organized Transportation Coordinator to support day-to-day freight operations and carrier management. This role is responsible for tracking shipments, ensuring on-time delivery, obtaining proof of delivery (PODs), and maintaining strong communication with both internal teams and third-party carriers. The ideal candidate brings hands-on transportation experience, attention to detail, and the ability to work in a fast-paced environment.
Key Responsibilities•Track and trace all outbound shipments to ensure timely pickups and deliveries
•Communicate daily with carriers, brokers, and warehouse teams to confirm status and resolve delivery issues
•Obtain and verify Proof of Delivery (PODs) and update internal systems accordingly
•Monitor and report on carrier performance and on-time delivery metrics
•Coordinate with third-party logistics providers (3PLs) and outsourced carriers for freight appointments
•Troubleshoot transportation delays, accessorial charges, and service failures
•Maintain shipment records and assist with freight billing or claims when needed
•Collaborate with other departments to ensure smooth transportation operations and customer satisfaction
Qualifications
•3-5 years of experience in logistics, transportation, or supply chain
•Strong knowledge of transportation processes, including track & trace and POD documentation
•Experience with Transportation Management Systems (TMS), ERP software, and carrier portals
•Excellent verbal and written communication skills
•Strong organizational skills and attention to detail
•Ability to work independently or team setting, prioritize tasks, and adapt to shifting priorities
•Knowledge of routing, scheduling, and transportation modes
•Proficiency in Microsoft Excel, Outlook, SAP, and general reporting tools
Preferred Skills
•Experience with LTL/FTL/EXPEDITED/AIR FREIGHT shipments and working directly with carriers or 3PLs
•Understanding of freight terms, documentation, and basic compliance
•Ability to analyze and report on logistics KPIs to support operational efficiency and vendor performance
•Team-oriented with collaborative mindset