Trainee-Service (PSNC ICW)

Posting End Date

May 18, 2025

Employee Type

Regular-Full time

Union/Non

This is a unionized position

At Enbridge, we deliver safe and reliable natural gas to millions of customers throughout North Carolina, and we do that by fueling our dedicated and skilled workforce. Whether you enjoy the outdoors or prefer the office environment, we value inclusion and diversity in all faucets of our business. It's not just a job, it's a career!

We know that family is important and that's why we offer competitive benefits, a savings plan, and generous time off. When required, we also provide training.

The Service Department is responsible for servicing and installing various natural gas appliances (residential and commercial), setting and maintaining residential and light commercial meters, restoring gas service to customers, and responding to after-hours and emergency calls.

We are looking for Trainee-Service to join our team!

Important Note: This role is considered safety sensitive, and as such, you may be required to undergo various background screenings. This may include but is not limited to a driving record abstract, criminal check, a company sponsored medical and drug testing.

This position reports to our Chapel Hill Operations Center in Chapel Hill, North Carolina.

What You Will Do

Assist in the installation of natural gas appliances, meters, and facilities in an efficient and safe manner while achieving excellent customer service.

Use Computer Aided Dispatch (CAD) to distribute and route work orders to computers mounted in company vehicles.

Light gas pilots on natural gas residential and/or commercial appliances.

Complete minor appliance repairs.

Run customer fuel lines.

Complete appropriate paperwork in writing and on the computer.

Safely drive a company vehicle.

Operator Qualifications involve written guidelines and requirements natural gas employees must follow to ensure the safe and responsible operation of natural gas pipelines. Required, annual Operator Qualification testing involves both written and hands-on components to ensure those who perform covered, safety-sensitive tasks on the natural gas system are trained, knowledgeable, and qualified.

Who You Are

Trainee-Service (0 - 6 months experience)

Preferred Knowledge, Skills, Abilities & Experience

A demonstrated knowledge of safety procedures.

A good mechanical aptitude.

A demonstrated ability to use and comprehend mathematical calculations and formulas.

Bilingual (Spanish) candidates.

Working Conditions

Work is performed in customer's premise, as well as, outside in varying weather conditions (i.e. cold, heat, rain, etc.)

Position works around fumes, energized wires, dust/grease/oil, and in confined spaces.

Position works in enclosed areas such as crawl spaces, basements, and attics, as well as, elevated areas such as roofs and utilize ladders, scaffolding and lifts.

Position may encounter agitated/upset customers.

Physical Requirements (Include But Are Not Limited To)

Balancing, bending and stooping, climbing, crawling, carrying (up to 80 amount of pounds), grasping, kneeling, lifting (objects 80 pounds), pulling hand over hand, pushing, reaching above shoulder, repetitive motion, sitting, standing, walking, visual requirement (able to see screens, detect color coding, read fine print), hearing requirement, grasping, kneeling, light – moderate lifting (objects up to 80 pounds), reaching above shoulder, repetitive motion, sitting, standing, visual requirement (able to see screens, detect color coding, read fine print), hearing requirement.

Mental Requirements (Both field & office) include but are not limited to:

Ability to: understand, remember and apply oral and/or written instructions or other information, understand complex problems and collaborate/explore alternative solutions, organize thoughts and ideas into understandable terminology, organize and prioritize work schedule on a short-term basis, make decisions which have moderate impact on the immediate work unit and monitor impact outside this area, understand and follow basic instructions and guidelines, complete routine forms, compose letters, outlines, memoranda and basic reports and communicate with individuals via telephone.

At this time, Enbridge cannot transfer or sponsor a work visa or employment authorization for this position.

This position does not offer relocation assistance.

#joinourteam

At Enbridge, we are dedicated to our core value of Inclusion. We are proud to be an Equal Opportunity Employer. We are committed to providing employment opportunities to all qualified individuals, without regard to age, race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous status, disability, or any other reason protected by federal, state, or local law. Applicants with disabilities can request accessible formats, communication supports, or other accessibility assistance by contacting careers@enbridge.com.

Information For Applicants

To learn more about us, visit www.enbridge.com