Total Rewards Manager
Department:
Human Resources
Location:
Houston, TX
Reports To:
VP of HR
Job Summary
As the Total Rewards Manager, you will play a pivotal role in advancing our organization's benefits strategy to ensure that we remain industry leaders. Your focus will be on designing innovative benefits programs that enhance employee satisfaction, while also managing cost efficiency and ensuring data accuracy through HRIS file feeds.
Key Responsibilities:
•Strategic Benefits Development
: Lead the creation of benefits programs that are aligned with industry trends, ensuring our offerings are both competitive and attractive to current and potential employees.
: Analyze and manage the costs associated with benefits programs, ensuring that our offerings are sustainable and deliver maximum value.
: Oversee HRIS file feeds to ensure accurate and timely data management, supporting effective benefits administration and reporting.
•Vendor and Contract Management
: Negotiate and manage contracts with benefits providers to secure cost-effective and high-quality services.
: Develop strategies to effectively communicate the benefits offerings to employees, ensuring they understand and appreciate the value provided.
•Compliance and Reporting
: Ensure all benefits programs comply with relevant laws and regulations, and prepare detailed reports to evaluate program effectiveness.
Additional Responsibilities to manage through your team or execute independently:
•Manage daily benefits processing and feeds, including enrollments, terminations, changes, beneficiaries, medical and dental insurance, life, accident, and disability programs.
•Ensure accuracy of all benefits enrollments in the HRIS system, providing vendors with accurate eligibility information by sending reports and completing census information for all benefit carriers.
•Lead and manage the annual Open Enrollment process, including creating educational materials, managing HRIS system setup for enrollment, overseeing all education meetings for associates, ensuring carriers have all necessary associate information, managing carrier connection files, providing assistance and guidance, and carrying out the transition into the next plan year.
•Manage the validation of payroll deductions and monthly billings, ensuring all changes, additions, and deletions have been appropriately captured. Work closely with the Payroll team to correct any missed or incorrect deductions.
•Monitor the performance of benefit plans concerning experience, impact on premiums, and effectiveness regarding customer services for associates, actively seeking ways to improve performance.
•Work closely with benefit brokers to file the Benefits 5500 by gathering carrier information, reviewing documents for accuracy, and filing documents with the IRS promptly each year.
•Act as a primary liaison with various benefit carriers, fostering productive relationships and keeping management advised of potential problem areas, recommending and implementing solutions as appropriate.
•Manage, via third-party vendors, all leave-of-absence requests and disability paperwork, including medical, personal, COBRA, disability, and FMLA. Effectively interpret FMLA and ADA implications related to leaves of absences/disabilities.
•Oversee the coordination and administration of workers' compensation programs, including reporting, reviewing, and investigating claims, and working with insurance companies, HSE, and legal teams.
•Plan and execute wellness initiatives for the company each year, including flu shots, wellness education, and health fairs.
•Work with payroll to ensure the 401(k) plan is funding correctly and respond to 401(k) inquiries from managers and employees about enrollments, plan changes, and contribution amounts.
•Provide necessary reports for allocation/billing charges and ensure invoices for all benefit carriers are paid timely.
•Maintain awareness of global benefit requirements, statutory allowances, and emerging benefit options across various countries to inform strategic decisions.
•Work closely with the global payroll team to ensure all country-specific and statutory allowances are at market and being implemented correctly in the payroll system.
•Manage relationships with international benefits brokers and vendors, overseeing their performance and ensuring alignment with global benefits strategy.
•Provide a timely and quality experience to internal and external customers, responding to all associate questions within 24 hours.
•Comply with all safety, health, environmental requirements, policies, and procedures relevant to the position.
•Assist with special projects and other duties as assigned by the VP of HR.
Education, Training, Experience:
bachelor’s degree
in
human resources
,
business administration
, or a related field of
finance
or
management
.
•Minimum of 10 years of progressive experience in HR with a publicly traded company, with a significant portion (at least 5-7 years) directly related to benefits administration and management.
Certifications, Licenses, Registrations:
•Certified Employee Benefit Specialist (CEBS) is preferred
•Certified Benefits Professional (CBP) is preferred
•Is willing to work towards their SHRM certification to understand the full body of HR
Job Knowledge, Skills and Abilities:
•Ability to communicate effectively, orally and in writing, with the public and with associates.
•Ability to understand the views of others and to speak clearly and persuasively in positive and negative situations.
•Possess high interpersonal skills to handle sensitive and confidential situations and documentation..
•Proficiency in all MS software (Excel, Word, PowerPoint, and Outlook).
•Excellent follow-up and organizational skills.
•Excellent presentation/training skills.
•Proven ability to maintain confidentiality, ethical behavior, integrity, and logical judgment.
•Detail-oriented and ability to multi-task.
•Must be able to work well with all levels of the organization.
•Ability to adapt to change.
•Strong interpersonal and organizational skills.
Physical Demands:
The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may enable individuals with disabilities to perform the essential functions.
•Regularly required to stand; walk; reach with hands and arms; talk and hear.
•Regularly required to use hands to finger, handle, or feel.
•Regularly lift and move up to 10 pounds.
•Close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Work Environment:
The work environment characteristics described here represent those an employee encounters while performing this job's essential functions. Reasonable accommodations may enable individuals with disabilities to perform the essential function.
•Normally work in an office environment; however, occasionally may work at a branch location or manufacturing facility.
•Occasionally may be exposed to hazards such as loud noise, heavy equipment, temperature extremes, chemicals, etc., while visiting a branch location or manufacturing facility.
•The noise level in the work environment is usually moderate.
Disclaimer:
This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the incumbent. Incumbent may, and probably will be asked to perform other duties as required. Each employee, regardless of classification, is required to maintain a safe, orderly, and clean workplace, using safety precautions and observing safety rules at all times.
Cactus Companies is an Equal Employment Opportunity (EEO) employer and does not discriminate in any employer/employee relations based on race, color, religion, sex, sexual orientation, gender identity and expression, national origin, age, marital status, disability, veteran status, genetic information or any other basis protected by applicable discrimination laws.
Houston, TX
full time
