Technical Writer / Procedure Analyst

Starting Salary Range: $77,000.00 - $87,000.00 - position is also eligible for an annual bonus if individual performance and company objectives are met.

As our Technical Writer / Procedure Analyst, you will help MISO with interpreting complex technical information and translating it into procedures, reports, work level instructions, and job aids. You will proactively analyze existing documentation for quality and accuracy and partner with subject matter experts to develop changes. You will need to utilize your impeccable communication and attention to detail skills ensuring accurate and timely updates while also considering downstream impacts.

Additionally, as our Technical Writer / Procedure Analyst, you will drive data analysis and visualization for Operations Support. You will iterate on existing department-wide metrics and grow visualization opportunities that allow customers to understand how the department meets business needs.

You will also have the opportunity to work on process improvement efforts to enhance technical training efforts that develop system operators that support the electric grid.

In one year as our Technical Writer / Procedure Analyst, you will know you were successful if:

- Procedure management program redesigned with strong relationships with Control Room leaders and subject matter experts

- Clear metrics story of training and procedures aligned with impacts to the business's Reliability Imperative

We are looking for hardworking professionals who have:

- At least a Bachelor’s degree in technical writing, communications, English, or related field (or 4 years relevant work experience equivalency)

- Two years of related work experience

- Specific experience within any of the following: Document Management System(s), Project Management, or Power BI

- Demonstrated technical writing experience

- Prior experience working in a highly regulated environment using writing standards

We would also prefer someone with Procedure Professionals Association (PPA) procedure writer certification.

Appropriate level will be determined based upon experience and knowledge.

See what MISO is all about!

MISO manages the electricity superhighway in the Central U.S. Through use of groundbreaking research and advanced technology, our highly skilled employees ensure power flows reliably to 45 million people. Operating the electricity grid, running a robust energy market, planning for a bright future – it’s what our immensely talented and dedicated team does every day.

At MISO we offer a comprehensive benefits package, including 401k, available on your first day of employment.

For more info about MISO, check out our video

MISO, What We Do

Apply today for this great opportunity to help us keep the lights on!

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Experience

Required

- 2 year(s): Related Work Experience

Education

Preferred

- Bachelors or better

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.