Pacific Gas and Electric Company

Technical Writer, Expert

LocationConcord, CA
Job TypeFull-time

About This Job


Requisition ID # 164414


Job Category: Engineering / Science


Job Level: Individual Contributor


Business Unit: Engineering, Planning & Strategy


Work Type: Hybrid


Job Location: Concord


Department Overview

Enterprise Service Delivery (ESD) is focused on ensuring the safe and reliable services to all our Line of Business partners. The Aviation Services department resides within the ESD organization. Aviation Services provides a full range of services; fixed wing, helicopter and UAS, needed for PG&E organizations to safely and efficiently meet Company objectives.


Position Summary

Translates complex procedural information based on business requirements and standards into user-friendly references such as Policy and Procedures, user manuals and job aids. Collaborates with and gathers information from internal and external clients to develop documentation that is easy to understand and use. Performs document editing, document lifecycle management, basic web setup and document publishing.

This position is hybrid, working from your remote office and the Oakland General Office(OGO) based on business needs.

PG&E is providing the salary range that the company in good faith believes it might pay for this position at the time of the job posting. This compensation range is specific to the locality of the job. The actual salary paid to an individual will be based on multiple factors, including, but not limited to, specific skills, education, licenses or certifications, experience, market value, geographic location, and internal equity. Although we estimate the successful candidate hired into this role will be placed between the entry point and the middle of the range, the decision will be made on a case-by-case basis related to these factors. This job is also eligible to participate in PG&E’s discretionary incentive compensation programs.


A reasonable salary range is:


Bay Area Minimum: $114,000


Bay Area Maximum:$182,000


Job Responsibilities

Demonstrates broad expertise, knowledge and technical competence and applies to wide ranging issues
Develops and implements communications, training and change management in support of major change management and implementation initiatives
Develops new and innovative technical documentation tools, processes and methods
Leads large, cross-functional and complex technical documentation projects
May act as a team lead and/or coach to developing employees
Develops Word, Excel, and PowerPoint templates
Utilizing Adobe Acrobat to create forms
Develops Graphics: flowcharts and organization charts
Applies advanced technical skills to multiple, complex projects as a subject matter expert and project leader across departments when required
Supports all Aviation Services operating units in the development of standards, procedures, manuals, job aids, attachments, forms, bulletins, and other related technical documents
Provides technical assistance in the development of safety communications
Manages lifecycle of all technical documents directly or indirectly associated with Aviation Services


Qualifications


Minimum:

Bachelors Degree in English or job-related discipline or equivalent experience
6 years job-related experience


Desired:

Experience with Aviation Technical documents
Experience in process improvement
Experience in project management, job-related
Experience in creating complex PDF forms
Proficient in documentation technologies and processes
Written and oral communication skills
Proficient in the use of MS Office and SharePoint
Ability to work independently and as part of a team


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