Hanwha Advanced Materials Georgia

Technical Service & Development Engineer (Korean/English Bilingual)

Cartersville, GA

Full-time

About This Job

We are seeking a Technical Service & Development Engineer to join our team at Hanwha Advanced Materials. This role will provide on-site customer support, diagnostics, and solutions. The ideal candidate will be local to Cartersville, GA, or willing to relocate prior to starting the role and have a background in Materials Engineering, Chemical Engineering, or related disciplines.

Responsibilities:

Includes but not limited to:

•

Work with cross-functional teams (internal & at customer) to troubleshoot customer process issues and lead issue resolution efforts at the customer location in accordance with Hanwha Advanced Material’s recommended processing guidelines

•

Assist in identifying and reporting on competing product activities at customers

•

Duplicate customer processes at Hanwha Advanced Material’s laboratories to facilitate validation of new product developments, launch support, and quality issues

•

Lead productivity improvement projects and other technical development efforts at strategic customer sites

•

Learn to use analytical tools such as DMAIC and DFSS and learn problem solving skills such as GR&R, DOE and mistake proofing to resolve technical processing issues

•

Assist in developing and maintaining Hanwha Advanced Material’s troubleshooting guidelines and lessons learned database

•

Act as technical focal point at customer and Tier 1 representing the product and the company

•

Address customer problems that are related to materials

•

Coordinate technical support for analytical processes, samples, and technical meetings as needed to ensure successful commercialization and quality resolution.

•

Communicate customer feedback on products (including quality issues) to engineering, Q.C., and Account Managers.

•

Work with the Quality team to identify and resolve quality issues

•

Write Technical Reports and Visit reports

•

Travel Required: 60-70% (approximately)

Required Education and Experience

•

Bachelor’s degree in Polymer, Materials, or Chemical Engineering; other disciplines may be considered based on experience

•

Strong communication and interpersonal skills, open to listening and sharing experiences

•

Strong comprehension and utilization of MS Excel, PowerPoint, Word, & Outlook

•

Strong interpersonal and team skills

•

A demonstrated ability to effectively make decisions

•

Problem solving / analytical skills required

•

Candidate must be a highly motivated, self-starter with effective communication skills, both oral and written

•

Ability to analyze problems quickly and summarize effectively

Preferred Qualifications:

•

Prior Technical Service or Development experience

•

Bachelor’s degree in an engineering or technology field

•

Experience with ISO quality systems, practices and procedures

•

Experience in using data acquisition systems, data analysis, and reporting tools

•

One to three (1 to 3) years’ experience in film Manufacturing / PV Module Manufacturing.

•

One to three (1 to 3) years’ experience in Fill or Sheet Extrusion Processing

•

Six-Sigma certification

•

Bilingual in Korean and English

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About This Job

Responsibilities:

Includes but not limited to:

Required Education and Experience

Preferred Qualifications:

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