GE Vernova

Technical Account Manager - PO Reliance

LocationMelbourne, FL
Job TypeFull-time
Salary$120,000-$150,000

About This Job


Job Description Summary

We are seeking an experienced and highly motivated Technical Account Manager (TAM) to join our team, focusing on technical relationships with PO Reliance global utility customers. This role requires a strong technical background, excellent communication skills, and the ability to lead complex issue resolution and drive value from our products and services. The ideal candidate will act as a trusted advisor, ensuring customer success through proactive technical guidance, escalation management, and prioritization of critical issues.


Job Description


Roles and Responsibilities

Customer Relationship Management: Serve as the primary technical point of contact for assigned utility accounts, building deep and trusted relationships with customer technical teams, project managers, and stakeholders. Provides account management for Premier Support and Escalated accounts. Has primary ownership to develop and drive action plans to accelerate issue resolution, maintain customer communication, and advocate for the customer to ensure successful implementation and operation of GE Digital software solutions. Experience managing enterprise customers in Energy Management Systems (EMS) required. PO Reliance expertise required.

Technical Leadership: Provide strategic and tactical technical guidance to help customers maximize product value, plan for scalability, and adopt best practices. Deliver high value onsite support to execute contractual requirements. Participation on out of hours on-call team is required.
Issue Prioritization & Escalation: Proactively track, and prioritize customer issues based on business impact and urgency. Act as the customer advocate within internal teams and partners to ensure timely resolution. Assist with issue resolution to complex cases where deep technical expertise is required.
Technical Roadmapping: Collaborate with customers to align product capabilities with their business goals, identifying integration opportunities and upcoming needs.
Cross-functional Collaboration: Work closely with engineering, support, product, and sales teams to ensure a coordinated response to customer needs and feedback.
Reporting & Communication: Regularly provide account health updates, root cause analysis of major incidents, and progress on open items.
Continuous Improvement: Identify trends and recurring issues, recommending systemic solutions or product enhancements.


Required Qualifications

Bachelor's degree from an accredited university or college with at least 5 years of experience in Job Family Group(s)/Function(s).


Desired Characteristics

Strong oral and written communication skills. Strong interpersonal and leadership skills. Demonstrated ability to analyze and resolve problems. Demonstrated ability to lead programs / projects. Ability to document, plan, market, and execute programs. Established project management skills.
Demonstrated ability to collaborate with internal stakeholders and then help facilitate execution for a successful strategic outcome with external customers


Additional Information

The base pay range for this position is 120,000.00 - 150,000.00. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set. This position is also eligible for a 20% Variable Incentive Bonus. This posting is expected to close on August 1, 2025.

The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas.

Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness.

General Electric Company, Ropcor, Inc., their successors, and in some cases their affiliates, each sponsor certain employee benefit plans or programs (i.e., is a “Sponsor”). Each Sponsor reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor’s welfare benefit plan or program. This document does not create a contract of employment with any individual.


Additional Information

GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).


Relocation Assistance Provided: No

#LI-Remote - This is a remote positionApplication Deadline: August 01, 2025

Similar Jobs

Trending Jobs

company-logo

Electrical Engineer

Dudley Staffing
Job TypeFull-time
Salary
$55 - $75
Canonsburg, PA
5 months ago
company-logo

Division Order Analyst

Coronado Resources
Job TypeFull-time
 
Dallas, TX
about 2 months ago
company-logo

Professional Landman

Penterra Services, LLC
Job TypeContract
 
Lovington, NM
22 days ago
company-logo

Accounts Payable Clerk

LPR Energy
Job TypeFull-time
Salary
$65000 - $65000
Dallas, TX
2 months ago
company-logo

Division Order Landman

R. Lacy Services, Ltd.
Job TypeFull-time
 
Longview, TX
30 days ago
company-logo

contract landman

HPS Oil & Gas Properties
Job TypeFull-time
 
Lafayette, LA
4 months ago
company-logo

Oil and Gas Land and Title Analyst - SAM Associate II

Bank of America
Job TypeFull-time
 
Dallas, TX
3 months ago
company-logo

Attorney

Toeppich & Associates
Job TypeFull-time
 
Houston, TX
over 1 year ago
company-logo

Title Landman

Sustain Land Services
Job TypeFull-time
 
Norman, OK
3 months ago
company-logo

Senior Landman

Greenlake Energy
Job TypeFull-time
 
Austin, TX
3 months ago
company-logo

Electrical Designer

Dudley Staffing
Job TypeFull-time
Salary
$45 - $60
Canonsburg, PA
5 months ago
company-logo

Title Reviewer

Innovation Land Services
Job TypeFull-time
 
Pittsburgh, PA
5 months ago
company-logo

Oil and Gas Title Attorney

Oliva Gibbs PLLC
Job TypeFull-time
 
Houston, TX
2 months ago
company-logo

Civil/Structural Designer

Dudley Staffing
Job TypeFull-time
Salary
$30 - $60
Canonsburg, PA
5 months ago
company-logo

Landman

Stockyards Energy Land Services
Job TypeContract
 
Akiachak, TX
6 months ago
company-logo

contract Landman

HPS Oil & Gas Properties
Job TypeFull-time
 
Cheyenne, WY
4 months ago
company-logo

contract Landman

HPS Oil & Gas Properties
Job TypeFull-time
 
Midland, TX
4 months ago
company-logo

Senior Division Order Analyst

Formentera
Job TypeFull-time
Salary
$110000 - $130000
Austin, TX
about 1 year ago
company-logo

Mechanical/Piping Engineer

Dudley Staffing
Job TypeFull-time
Salary
$55 - $75
Canonsburg, PA
5 months ago
company-logo

E & I - Office/Field Administration

Surepoint Group
Job Typefull_time
 
Grande Prairie, AB
25 days ago

Notice: The inclusion of job postings or company information on our platform does not imply endorsement, partnership, or affiliation. Listings may include publicly available roles from various sources, and companies shown may not have a direct relationship with Energy Hire.