Systems Engineer 1 - Data Center Ops (Joliet, IL)

Who We Are

We're powering a cleaner, brighter future.

Exelon is leading the energy transformation, and we're calling all problem solvers, innovators, community builders and change makers. Work with us to deliver solutions that make our diverse cities and communities stronger, healthier and more resilient.

We're powered by purpose-driven people like you who believe in being inclusive and creative, and value safety, innovation, integrity and community service. We are a Fortune 200 company, 19,000 colleagues strong serving more than 10 million customers at six energy companies Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco).

In our relentless pursuit of excellence, we elevate diverse voices, fresh perspectives and bold thinking. And since we know transforming the future of energy is hard work, we provide competitive compensation, incentives, excellent benefits and the opportunity to build a rewarding career.

Are you in?

Primary Purpose

The IT Systems Engineer I position serves as the foundation for more senior roles within the IT department. It requires a strong understanding of information technology, problem-solving skills, and the ability to work effectively both independently and as part of a team. Candidates will possess the experience and skills to assist and serve by providing technical insights to project managers and stakeholders regarding IT system solutions being deployed within the enterprise environment.

The IT Systems Engineer I will be expected to support the design, configuration, delivery and maintenance of IT solutions under the guidance of a Sr. Engineer or Manager. Must have the aptitude to understand and support IT infrastructure, product and platform solutions. Must be able to support the design and delivery of fundamental IT system initiatives, to include cloud, non-cloud, and hybrid-cloud systems. Work in collaboration with other IT teams, leadership, enterprise business partners, vendors and project/design teams, in all aspects of the secure & reliable hosting of applications throughout Exelon's large & complex enterprise and real time operational environments.

The ideal candidate should possess a distinct understanding of IT concepts in areas such as network cabling and wiring, fiber optic services, voice and data wiring installations, security and wireless solutions and site survey assistance. Should also be familiar with both firmware-based devices and installed operating systems.

Position may be required to work extended hours, including 24 x 7 coverage during storms (storm duty rotation). Must sit onsite at our Joliet, IL location. No relocation is available. Primary Duties

- Participates in discussions with business partners and vendors to gather information. Assist with supporting leadership, architecture, project teams and end users to identify system requirements. Assists with writing system specifications, logical & physical architecture diagrams, and implementation plans. Delivers practical, efficient, and cost-effective solutions that satisfy business needs, including hands-on configuration, troubleshooting and optimization and supporting metrics for the same. (30%)

- Work closely with others to assist development of future plans, resource requirements, migration strategies, and project schedules. Provide input into presentations to Engineering and Architecture Review Boards. Understand the current technologies and service offerings within the industry. (25%)

- Responsible for engineering, documenting, implementing and supporting solutions at the component level, including hands-on configuration, troubleshooting and optimization and supporting metrics for the same. (20%)

- Provide supporting data to leadership and peers about risks identified during business impact analysis, site risk assessments and disaster recovery planning. Design, support and maintain custom system integration with other platforms, specific to the needs of the customers. Maintain relevancy and knowledge in current and evolving emerging IT systems technologies. (15%)

- Develop technical knowledge and business acumen within discipline or function. (10%)

Job Scope

- Assist with designing, implementing, supporting, and documenting infrastructure systems.

- Develop and maintain knowledge of technology and its application across our business areas or for our customers.

- Promote knowledge via seminars, presentations and publications within IT and Exelon.

- Participate in technological innovation to drive new business opportunities and solve complex business problems.

- Requires moderate skill set and proficiency in discipline..

- Conducts work assignments under direct supervision with limited latitude for independent judgment.

Minimum Qualifications

- Bachelor's degree in Computer Science, Information Systems, Computer Networking with 2 - 4 years' experience in IT infrastructure design, application design, cloud computing, disaster/recovery, or 3-6 years of relevant experience.

- Experience with system administration.

- Experience with drafting technical documentation.

- Demonstrated ability to think and apply skillset beyond the day-to-day operations.

- Demonstrated ability to use technical resources and collaborate to solve problems.

- Demonstrated ability to effectively communicate technical information in non-technical terminology (written and verbal).

- Demonstrated strong teamwork skills with self-motivation in a rapidly evolving environment.

- Demonstrated knowledge of industry trends.

- Basic knowledge of financial impact analysis.

- Troubleshooting & Monitoring: Understand basic monitoring concepts and how tools are used to meet those requirements. Perform basic independent troubleshooting by looking through logs and can investigate and fix simple code issues. May require help to troubleshoot complex issues.

- Cloud Technologies: Provide technical expertise and/or engineering support for cloud solutions.

- Security Basics: Basic understanding of security best practices.

- Scripting & Automation: Ability to create simple scripts.

Preferred Qualifications

- Bachelor's Degree Computer Science, Information Technology or related field and 2-5 years relevant experience IT infrastructure Data Center support.

- Identify and prepare network cabinets (site survey).

- Rack, stack, and configure servers, switches, firewalls, etc.

- Network cabling and cable management (commonly referred to as Layer1)

- PDU (Power Distribution Unit) installation and configuration

- Familiarity with DCIM tools for inventory and monitoring

- Familiarity with ServiceNow

- Demonstrated proficiency in at least one operational domain such as structured cabling, hardware troubleshooting, and or critical facilities (power, cooling, HVAC

- Strong troubleshooting and communication skills

- Ability to travel locally

- 24x7 on-call rotational duties

Benefits

Benefits

- Annual salary will vary based on a candidate’s skills, qualifications, experience, and other factors: $84,000.00/Yr. – $115,500.00/Yr.

- Annual Bonus for eligible positions: 10%

- 401(k) match and annual company contribution

- Medical, dental and vision insurance

- Life and disability insurance

- Generous paid time off options, including vacation, sick time, floating and fixed holidays, maternity leave and bonding/primary caregiver leave or parental leave

- Employee Assistance Program and resources for mental and emotional support

- Wellbeing programs such as tuition reimbursement, adoption and surrogacy assistance and fitness reimbursement

- Referral bonus program

- And much more

Note: Exelon-sponsored compensation and benefit programs may vary or not apply based on length of service, job grade, job classification or represented status. Eligibility will be determined by the written plan or program documents.