Systems Administrator

Diversified Services Network, Inc. (DSN) is seeking a full-time Systems Administrator to join our team in West Fargo, ND! We offer full benefits, PTO, 401k, and more! If you're looking to grow your technical career within an extremely reputable, stable Fortune 500 company - let's talk!

As a Systems Administrator, you will support the PC and mobile hardware and software for factory devices including corporate deployed IT assets at the Fargo facilities. A basic understanding of network infrastructure (switches, routers, cabling, architecture understanding) and performing basic network and server equipment installation under the direction and support from infrastructure team are necessary parts of this role.

JOB RESPONSIBILITIES:

- Attend discussions with local business partners, corporate IT, and collaborate with other IT on-site team members to provide status updates and determine next steps.

- Complete installation of site-specific software on desktops and coordinate deployment of assets to the factory floor work centers.

- Trouble shoot network infrastructure or desktop assets at the local facility.

- Work on IT projects for LAN/WAN, desktop, or audio/video improvements.

- Work with a production supervisor or office worker to remediate a client/server technical issue.

- Provide support for PC operating system and security patch updates/deployments for factory floor devices.

- Diagnose hardware failures or vulnerabilities and replace failed part, replace PC or coordinator repairs with 3rd party vendor.

- Assist with application/software related incidents, problems or vulnerabilities and/or coordinate with the software provider for resolution.

- Provide Root Cause Analysis on issues impacting computers on the factory floor or site-specific client/server solutions and make necessary corrections/recommendations to the site on changes to improve/resolve impact.

- Assist with supporting developed applications including initial troubleshooting.

- Assist with ERP and other site-specific account administration.

- Assist with non-standard account administration in Active Directory.

- Assist with other factory IT projects and initiatives.

EDUCATION & EXPERIENCE REQUIRED:

- Associate’s degree with 2-4 years’ professional IT experience.

REQUIRED SKILLS:

- Desktop PC related hardware/software technology experience.

- Backend infrastructure experience (server, storage, database, network).

DESIRED SKILLS:

- ITSM services experience: Incident, Problem, Vulnerability management, including restoration of service, root cause analysis, and permanent corrective action.

- Administrator level access for desktop assets, LAN/WAN hardware and IT infrastructure software for configuration.

SOFT SKILLS REQUIRED:

- Excellent communication skills.

- Customer focus.

- Self-starter.

- Take the initiative.

- High organizational skills.

- High accountability.

BENEFITS:

- 401(k)

- Dental insurance

- Vision Insurance

- Disability insurance

- Employee assistance program

- Health insurance

- Health savings account

- Life insurance

- Paid time off

- Paid Holidays

Job Type: Contract

Pay: $52,000.00 - $54,080.00 per year

Work Location: In person